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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
724 Reviews
Call Dealership (904) 823-3000
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375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 724 reviews

December 12, 2023

Melvin Jackson was a very nice and kind salesman. Yes, Would refer others to him. More

by debra.hamilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pennington
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Dec 12, 2023 -

Fields Cadillac St. Augustine responded

Thanks for referring others to Fields Cadillac St. Augustine, Debra! Melvin and our team are always here to help - see you next time!

December 11, 2023

Always professional staff doing good precise work. Service dept does excellent work & breakfast was really good More

by Elvis316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Dec 11, 2023 -

Fields Cadillac St. Augustine responded

Elvis, we're glad to know you enjoyed our service and breakfast at Fields Cadillac St. Augustine! We always aim for precision in our work. Thanks for the review!

December 10, 2023

Was provided a $1400 estimate to include $475 for a new battery that I was told, “really should be replaced” and . “It was testing low’. Brought it to another shop, hours later and they couldn’t find anyt More

by Grover4405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 11, 2023 -

Fields Cadillac St. Augustine responded

I'm sorry to hear about your experience. We aim for transparency in all our services, and it's concerning that you felt otherwise. It was never our intention to make you feel this way, and we'd like the opportunity to address any misunderstandings directly with you. If possible, could we discuss this further? Thank you, Kevin Hand - Service Director - 9048233000

December 08, 2023

Joe was very pleasant and helpful. He worked very well with the warranty in my behalf. More

by sgtpepper1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ammirati
Report | Print
Dec 08, 2023 -

Fields Cadillac St. Augustine responded

Thank you for giving a shout-out to Joe. We are happy to hear he was helpful with your warranty. The entire Fields Cadillac St. Augustine team appreciates your support and five-star review!

December 07, 2023

Always the best. This is the fifth car we’ve purchased from Fields Cadillac and we’ve never been disappointed. Top quality cars, fair prices and great service. More

by Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 07, 2023 -

Fields Cadillac St. Augustine responded

Rod, it's an honor to have earned your loyalty! Thank you for all your support of Fields Cadillac St. Augustine. Enjoy your new ride!

December 06, 2023

Outstanding customer service and will recommend to anyone. Than you for going the extra mile. More

by tsbreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Dec 06, 2023 -

Fields Cadillac St. Augustine responded

We are so happy that our Fields Cadillac St. Augustine team delivered an excellent experience. Thank you!

December 02, 2023

Always clean, friendly and great service. We especially like being able to schedule an appointment for maintenance on line! More

by Dena Swigart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
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Dec 04, 2023 -

Fields Cadillac St. Augustine responded

Dena, we're glad to know you appreciate our cleanliness and friendly service at Fields Cadillac St. Augustine! We strive for convenience with online scheduling - thanks for the positive feedback!

December 02, 2023

Jake was exceptional and very helpful with my service needs. The visit was unexpected and he handled my problem perfectly More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Dec 04, 2023 -

Fields Cadillac St. Augustine responded

Jenny, we're so glad to know that Jake was able to assist you effectively during your unexpected visit at Fields Cadillac St. Augustine! Thanks for sharing this positive feedback with us.

December 01, 2023

The environment of the dealership was very good. The salesperson work with us to get a great deal. I am totally pleased More

by sharonda356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Seery
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Dec 01, 2023 -

Fields Cadillac St. Augustine responded

Sharonda, we're so glad to know you had a positive experience at Fields Cadillac St. Augustine! We strive for great deals and an inviting environment - thanks for noticing!

December 01, 2023

My initial meeting for my estimate and my repair appointment went smoothly and there was no problems or mis quoted pricing. Our experience went great! More

by chris.yelken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ammirati
Report | Print
Dec 01, 2023 -

Fields Cadillac St. Augustine responded

Chris, we're glad to know your experience at Fields Cadillac St. Augustine went smoothly! We strive for clear communication and quality service. Thanks for the feedback!

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