Fields Cadillac St. Augustine
St. Augustine, FL
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Great people working there! They cannot do enough for you! Service department is very caring to your needs. My rep Joe is wonderful. He treats you a friend not a customer. They cannot do enough for you! Service department is very caring to your needs. My rep Joe is wonderful. He treats you a friend not a customer. More
Very courteous and efficient. Excellent & very nice facility. We would highly recommend this to anyone and will certainly be back. Excellent & very nice facility. We would highly recommend this to anyone and will certainly be back. More
In the past Fields was great. Today I brought my SRX in because the steering wheel starting vibrating after my last visit in December. My service man Joseph called and told me I Today I brought my SRX in because the steering wheel starting vibrating after my last visit in December. My service man Joseph called and told me I needed new tires at around $780. Funny thing, is I purchased 4 brand new tires 6 months ago. He repeated that I needed tires. I asked him if he looked at the tires I said that is disheartening since the tires are brand new. Again, he asked me if I wanted them to put new tires on. "I don't need new tires, it has to be something else" i said. Joseph responded with My foreman told me you need tires. The records show I refused new tires 6 months ago, went somwlewhere else for the same exact tires, $200 less. And it's too bad, I was going to inquire about purchasing the XT4 loaner. Not feeling it! More
Had a flat tire, my fault (I hit a curb! ) so I brought the wheel and tire in for replacement. Thank goodness the wheel was OK but the tire was beyond repair. I was in and out in about 1/2 ) so I brought the wheel and tire in for replacement. Thank goodness the wheel was OK but the tire was beyond repair. I was in and out in about 1/2 hour, just long enough to enjoy a complimentary breakfast at the Dealership. More