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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
549 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 549 reviews

March 07, 2023

Prompt and courteous service the work was excellent the snack bar was great and the facilities were clean. More

by Escalade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 08, 2023 -

Fields Cadillac St. Augustine responded

This is great to hear! We are grateful to have your business. Thanks for taking the time to leave us a review! - The Fields Cadillac xx. Augustine Team

March 03, 2023

Outstanding sales representative (Ana) made the car buying experience wonderful and easy resulting in a purchase More

by ret2905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Gibson
Mar 03, 2023 -

Fields Cadillac St. Augustine responded

We're thrilled Ana made your purchase experience a smooth success! Thanks for choosing Fields Cadillac xx. Augustine. Safe travels, and enjoy your new ride!

March 01, 2023

Very nice courteous staff and excellent service. Makes all the difference in the world. Plus I really like the cars. More

by Pdwhittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 01, 2023 -

Fields Cadillac St. Augustine responded

Your review means so much to us! Thank you for trusting Fields Cadillac xx. Augustine with your business, we hope to welcome you back again down the road.

February 28, 2023

Great people working there! They cannot do enough for you! Service department is very caring to your needs. My rep Joe is wonderful. He treats you a friend not a customer. More

by goowin4936@bellsouth.net
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 28, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review! We are thrilled to hear that you had a successful purchase experience working with Joe. Drive safely, and we hope to see you back again at Fields Cadillac xx. Augustine!

February 25, 2023

Fields Cadillac they give excellent service I love the breakfast and lunch It’s just a joyful peaceful place More

by Keith Johnson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Feb 27, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review, Keith. We're glad that the team was nice to work with. See you again next time here at Fields Cadillac xx. Augustine!

Feb 27, 2023 -

Keith Johnson responded

Joe Ammirati wonderful service guy

February 23, 2023

Customer service is excellent. Our service writer , Kevin was excellent. Cafe is awesome. Lena is the best. More

by Skb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 23, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review! We are so glad to hear that Kevin and Lena delivered such a successful service experience. Drive safely, and we hope to see you again at Fields Cadillac xx. Augustine!

February 22, 2023

As always, excellent and courteous service. I was pleased with my experience and Lunch was great too! More

by mastewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 22, 2023 -

Fields Cadillac St. Augustine responded

Thanks for taking the time to recommend the Fields Cadillac xx. Augustine team! We're delighted your experience was enjoyable from start to finish. Have a great day!

February 21, 2023

Very courteous and efficient. Excellent & very nice facility. We would highly recommend this to anyone and will certainly be back. More

by Elvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ammirati , Bob Janz
Feb 22, 2023 -

Fields Cadillac St. Augustine responded

Thank you for recommending Fields Cadillac xx. Augustine! Safe travels, and we look forward to your next visit.

February 17, 2023

In the past Fields was great. Today I brought my SRX in because the steering wheel starting vibrating after my last visit in December. My service man Joseph called and told me I More

by PC Trainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph?
Feb 20, 2023 -

Fields Cadillac St. Augustine responded

Our goal is to advise services that are in the best interest of our guests and their vehicles, and it's very disappointing to learn that we've left the wrong impression. We are grateful for your feedback, and I will discuss it with my team so that we may improve our process going forward. If there is anything else I can assist you with or provide further clarity on, please don't hesitate to give me a call. Thank you, Kevin Hand - Service Director - 9048233000

February 16, 2023

Had a flat tire, my fault (I hit a curb! ) so I brought the wheel and tire in for replacement. Thank goodness the wheel was OK but the tire was beyond repair. I was in and out in about 1/2 More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ammariti
Feb 16, 2023 -

Fields Cadillac St. Augustine responded

Fred, it's wonderful to hear that our team was able to assist you! Thank you for stopping by to review Fields Cadillac xx. Augustine!

Feb 16, 2023 -

Fred responded

It's always a pleasure when I stop by for service or a quick snack. Thank you for how you treat your customers!!!

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