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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
724 Reviews
Call Dealership (904) 823-3000
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375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 724 reviews

January 26, 2024

Excellent service. PJ Sital was a wonderful salesman, The dealership was comfortable and courteous. An overall great experience. More

by Wpester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Sital
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Jan 27, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know you had a great experience with PJ and the rest of our team at Fields Cadillac St. Augustine! Thanks for sharing your feedback, we appreciate it!

January 26, 2024

Tire pressure readings were 4 to 5 pounds over 35 lbs. limit when we arrived home. More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Schulz
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Jan 29, 2024 -

Fields Cadillac St. Augustine responded

Jorge, we are sorry to hear that your tire pressure readings were over by 4 to 5 pounds. We would like to assist you with making this right and fixing this right away. Would you please reach out to me at your convenience? Thank you, Kevin Hand - Service Director - 9048233000

January 23, 2024

I’ve purchased 2 cars from Fields Cadillac and always get exceptional service at this location in St Augustine. Michele & Joe are the BEST! Thank you! You know I’ll be back 😉 More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jan 23, 2024 -

Fields Cadillac St. Augustine responded

Amy, we're so glad to know you've had exceptional experiences with Michele and Joe at Fields Cadillac St. Augustine! We look forward to seeing you again when it's time for your next visit. Safe travels until then!

January 21, 2024

Most importantly the service is always professional,courteous and efficient. The dealership is always inviting and everyone is functioning on the same accord they go to great lengths to ma More

by EZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
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Jan 22, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know that you've found our service at Fields Cadillac St. Augustine professional, courteous, and efficient! It's always our goal to make every customer feel welcome and cared for. Thanks so much for the positive feedback!

January 19, 2024

Friendly staff, great dealership! The customer is #1! I feel very comfortable here and they are very nice! More

by bestpawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 20, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know you felt comfortable and well taken care of at Fields Cadillac St. Augustine! Our team always aims to make our customers feel like #1. Thanks for the positive feedback!

January 17, 2024

Friendly staff who are very knowledgeable and courteous. Service is timely and the restaurant bar Is a great feature of the dealership. The place is spotless inside and out. It is a pleasure to have my More

by Hop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and chef.
Report | Print
Jan 17, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know you had a great experience at Fields Cadillac St. Augustine! Our team works hard to provide top-notch service and maintain a clean, welcoming environment for our customers. We look forward to seeing you next time your Cadillac needs servicing!

January 17, 2024

The service was excellent, and all involved were courteous. My only objection is the rate of $200 an hour for labor. More

by bandjeadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 24, 2024 -

Fields Cadillac St. Augustine responded

We appreciate your feedback and are glad to know that you found our service excellent at Fields Cadillac St. Augustine! We understand your concern about the labor rate, we assure you it's competitive for our industry standards. Thanks again for sharing your thoughts with us.

January 16, 2024

Fields Cadillac keeps my business because they are always responsive and take care quickly of any concerns I might have………. More

by Woolley.kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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Jan 16, 2024 -

Fields Cadillac St. Augustine responded

We're so glad to know that our team at Fields Cadillac St. Augustine has been able to address your concerns promptly and effectively! Thanks for sticking with us—we appreciate the support.

January 16, 2024

Great experience. Found the exact car I was looking for. Great communication. No pressure. Felt like I was family. More

by Marisa_sides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan and Jim were amazing!
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Jan 16, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know you found the exact car you were looking for and felt like family here at Fields Cadillac St. Augustine! Thanks for highlighting our communication and no-pressure approach, we appreciate it!

January 13, 2024

The dealership is Comfortable, bright, clean; personnel friendly and helpful. The Facility is easily accessible More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, service advisor
Report | Print
Jan 14, 2024 -

Fields Cadillac St. Augustine responded

Carl, we're glad to know you found our dealership comfortable and clean. Thanks for the positive feedback about Fields Cadillac St. Augustine!

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