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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
549 Reviews
Call Dealership (904) 823-3000
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375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 549 reviews

May 30, 2023

I brought my XT5 in for service today and was kindly greeted right as I pulled up and I was taken right into the service office with Joe. Joe was very nice, professional and knowledgeable. Everyone I More

by Gena Lopresti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Report | Print
May 30, 2023 -

Gena Lopresti responded

Excellent service and I brought in a used Cadillac XT5 for an oil change and filter. They rotated my tires and did a 7 point inspection. $204 and some change. Everything was okay for at least another year, I’m very happy with the customer service here! Probably will buy another in a year or less.

May 31, 2023 -

Fields Cadillac St. Augustine responded

We appreciate your 5-star review, Gena. It's our pleasure to provide friendly and knowledgeable service, and we're glad that Joe and the team could help make your experience great. Drive safely, and we look forward to serving you again down the road!

May 27, 2023

Joe my service writer is awesome! I’ll be returning to the dealership for now on. More

by Tmacqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
May 30, 2023 -

Fields Cadillac St. Augustine responded

We are so glad to hear that Joe and the Fields Cadillac xx. Augustine team earned your loyal business. Thank you for trusting us with your service needs!

May 27, 2023

Dealership was very easy to work with, fair trade in value, and negotiated on the price with little resistance. Overall great dealership to work with. More

by Thaxton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody
Report | Print
May 30, 2023 -

Fields Cadillac St. Augustine responded

We're thrilled you had a hassle-free experience at Fields Cadillac xx. Augustine! It's great to hear that our team made the trade-in process easy and offered you a fair value for your vehicle. Thank you for sharing your positive feedback with us - cheers to the road ahead!

May 26, 2023

No hassle, no pressure, and no unpleasant surprises. From the minute you walk in the door everyone from reception, to sales, to finance is friendly and helpful. Matt was terrific to work with. Never any More

by sl9140
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthe Powell, Jim Signorile, Jim Signorile
Report | Print
May 28, 2023 -

Fields Cadillac St. Augustine responded

Your review is music to our ears! We're delighted to hear that Matt provided such a memorable car-buying experience for you at Fields Cadillac xx. Augustine. Our team is dedicated to complete customer satisfaction and honest transactions. Let us know if there's anything else we can do to help - take care!

May 26, 2023

Excellent customer service, all staff I encountered were courteous and very helpful, thanks to all. More

by Darrelkibby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Woodruff
Report | Print
May 26, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

May 26, 2023 -

Darrelkibby responded

Thankyou.

May 25, 2023

Very friendly and very attentive to customers needs. ..Ted worked with us along with management to make the deal happen...will return next year when we want to get the SUV...Thanks for all your help Ted More

by Big Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
May 25, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Ted and the Fields Cadillac xx. Augustine team. Drive safely, and we are looking forward to seeing you back again down the road!

May 26, 2023 -

Big Bob responded

A very pleasant experience...Highly recommend Fields Cadillac!!!

May 23, 2023

Once again great service. Joe was on top of our concerns. We drive from Tallahhassee to have our 2 Cadillac service here . Thank you for taking great care of our cars. More

by Alwlady567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
May 23, 2023 -

Fields Cadillac St. Augustine responded

We're thrilled to hear Joe took excellent care of your Cadillacs during your visit. Thank you for making the drive from Tallahassee to see us here at Fields Cadillac xx. Augustine! Your support is greatly appreciated and we look forward to assisting you with all future needs.

May 18, 2023

Salesman was very relatable, finance lady a lil unpleasant, but maybe because it was the end of the work day. Feel she could have been more accommodating, spending my little 30k!! More

by Shockboyceo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Finance lady…, Bob Janz
Report | Print
May 18, 2023 -

Shockboyceo responded

Salesman was very relatable, finance lady a lil unpleasant, but maybe because it was the end of the work day. Feel she could have been more accommodating, spending my little 30k!!

May 18, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with us. With regard to the rest of your feedback, we apologize for the way you were treated during financing and would appreciate the chance to speak with you to see what more we can do to address your concerns. If you are willing to discuss this further, please feel free to reach out. Best, Bryan Andrews - Sales Manager - (904) 823-3000

May 16, 2023

Very efficient people thru all the processes and Matt Powell is an excellent sales person. More

by thorner1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Powell & Jana
Report | Print
May 16, 2023 -

Fields Cadillac St. Augustine responded

It's wonderful to hear Matt took great care of you during your visit to Fields Cadillac xx. Augustine. Thank you for taking the time to share your feedback, and drive safe!

May 15, 2023

Jake is the man. he always handles my issues with the car and I don't have to take it back for a repeat on same issue. Good people More

by richardq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Michelle
Report | Print
May 15, 2023 -

Fields Cadillac St. Augustine responded

We are grateful to hear how Jake and the team provided you with great service, Richard! Thank you for choosing Fields Cadillac xx. Augustine and for sharing your experience. We hope to see you back again down the road!

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