Fields Cadillac St. Augustine
St. Augustine, FL
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My experience with Fields Cadillac St Augustine was 5 star without question. Very friendly staff and knowledgeable sales people especially Matt Powell star without question. Very friendly staff and knowledgeable sales people especially Matt Powell More
They give excellent service. The service person is an excellent person to work with Joe. The time was excellent and I also love the breakfast. Fields Cadillac # 1. The service person is an excellent person to work with Joe. The time was excellent and I also love the breakfast. Fields Cadillac # 1. More
Kim Taylor with Fields Cadillac St Augustine is the most knowledgeable and professional auto dealer I have ever experienced in my 60+ years! After an initial search for a new Cadillac, Google of course let knowledgeable and professional auto dealer I have ever experienced in my 60+ years! After an initial search for a new Cadillac, Google of course let every dealership within 200 miles know that I was looking...out of 20 calls and 30+ emails (multiple from the same dealer), she was the one individual that left a voicemail that stated, just there for any assistance in your search.... every other left canned or scripted messages or texts call me call me, I have a deal for you, was totally exhausting and had to turn the ring /text alert off! I called her 2 days later, I explained what I was looking for, pricing I was willing to pay, trade in I would accept, knew what my fico was, terms I wanted and no upsell at the close...She worked it up (several cars) in a matter of 2 hours, emailed everything back. I went to the dealership and hour later, they offered lunch, refreshments, I got to know a beautiful soul...Bill Bingham -Finance Mgr) had me do the final paperwork in a matter of 15 minutes, she gave me a lesson on all the features, and I was out of there within an hour and a half.... this has to be the most pleasant experience I have ever had purchasing a new car....Thanks to Kim, Bill and all the people behind you....can I say, THIS CAR IS HEAVEN....CT5 Sport, cool and gorgeous! More
Joe from the service department at Fields Cadillac of St. Augustine was outstanding. He took the time to actually look at what was wrong first, explained everything clearly, and tried to help me without bein Augustine was outstanding. He took the time to actually look at what was wrong first, explained everything clearly, and tried to help me without being too pushy to get things I didn’t need. I never felt taken advantage of. He was honest, respectful, and told the truth. This is the kind of integrity and transparency that builds real trust with customers. Because of Joe, I would absolutely return and recommend this service center to others. More
Great customer service went above and beyond making all their customers happy . I also had extra service done to my car and they had my car two days before promised so great quality of work and customer se their customers happy . I also had extra service done to my car and they had my car two days before promised so great quality of work and customer service. More


