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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
549 Reviews
Call Dealership (904) 823-3000
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375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 549 reviews

November 04, 2023

Everyone always friendly, smiling and there to assist you. Wait is always comfortable and relaxing. More

by patricia.b.barnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Report | Print
Nov 06, 2023 -

Fields Cadillac St. Augustine responded

We are glad to hear that you have enjoyed your service visits, Patricia. Thank you for being a valued client of Fields Cadillac xx. Augustine!

November 03, 2023

Everyone was professional, welcoming and made me feel that they would take good care of me and my XT5. More

by smccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure that I met a manager.
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Nov 03, 2023 -

Fields Cadillac St. Augustine responded

We're delighted to know that our team at Fields Cadillac xx. Augustine made you feel welcomed and well taken care of! Thanks for sharing your experience, we appreciate it!

November 01, 2023

I brought my Escalade in for an oil change, windshield wiper replacement, & cabin filter change. It took 2 hours and 20 minutes... not sure why. It usually takes 30-40 minutes. My vehicle was cleaned t More

by ra.hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Nov 08, 2023 -

Fields Cadillac St. Augustine responded

We appreciate your patience during your recent visit and apologize if the service took longer than expected. We're glad to know you appreciated the cleaning of your vehicle, though! If there's anything else you'd like to discuss or any further feedback, please don't hesitate to reach out directly. We hope to have the opportunity to improve your experience with us next time. Thank you, Kevin Hand - Service Director - 9048233000

November 01, 2023

I was kept informed of the status of work throughout the time I was at the dealership. A good experience. More

by Dmbender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 01, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know you had a good experience and appreciated our communication at Fields Cadillac xx. Augustine! Thanks for sharing your feedback with us.

October 31, 2023

Joe was very attentive to our needs and upfront about the cost of the repairs. It's nice to see their is still honesty today More

by gshooper123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 31, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know that Joe was able to provide you with the excellent experience we strive for at Fields Cadillac xx. Augustine! Honesty and transparency are indeed key in our service, thank you for acknowledging it.

October 25, 2023

Melvin Jackson provided an exceptional car buying experience. From initial car search to delivery. Fields Cadillac has top tier service when it comes to providing a customer with a car that meets the More

by Grouchy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Jackson
Report | Print
Oct 25, 2023 -

Fields Cadillac St. Augustine responded

We're delighted to know that Melvin provided an exceptional car-buying experience for you at Fields Cadillac xx. Augustine! We strive to meet our customers' expectations and it's great knowing we hit the mark with your purchase. Thanks for sharing your feedback!

October 24, 2023

Excellent sales reps, service personnel and vehicle selection etc, I truely enjoy every visit to this dealership More

by Bladerunna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Oct 24, 2023 -

Fields Cadillac St. Augustine responded

Hello! It's amazing to know you enjoy every visit to Fields Cadillac xx. Augustine! Our team works hard to provide excellent service and a great selection of vehicles. Thanks for the positive feedback!

October 24, 2023

Was on vacation need to have our Cadillac looked at due to issues . They took care of it and put us on the road again. Thank you very pleasant experience More

by Barbbtaylor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 24, 2023 -

Fields Cadillac St. Augustine responded

Barb, we're glad to have been able to assist you during your vacation! It's great knowing that our team at Fields Cadillac xx. Augustine could help get you back on the road in a timely manner. Safe travels ahead!

October 23, 2023

I was having an AC issue and Joe addressed my problem immediately. I had called late in the afternoon on the day before and he was able to look at my car on the next day. I highly recommend Joe and hi More

by Rem6030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe A in service
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Oct 23, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know that Joe and our service department at Fields Cadillac xx. Augustine were able to quickly address your AC issue! Thanks for the recommendation and support!

October 23, 2023

Good service and good attention. Fast service and very respectful with the customer time. Good quality More

by Maribel Rincón
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Bob Janz
Report | Print
Oct 24, 2023 -

Fields Cadillac St. Augustine responded

Maribel, thank you for sharing your experience with us at Fields Cadillac xx. Augustine! We're glad to know our service was quick and respectful of your time. Enjoy the road ahead!

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