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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
549 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 549 reviews

November 23, 2023

Great serves and excellent work. Then breakfast was also excellent. Will continues to bring my car in. More

by wckurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Nov 25, 2023 -

Fields Cadillac St. Augustine responded

We're delighted to know you enjoyed our service and breakfast at Fields Cadillac xx. Augustine! We look forward to seeing you for your car's future needs. Safe travels until then!

Nov 26, 2023 -

wckurtz responded

Thanks for the early response

November 21, 2023

Most of the representatives that I spoke with were not very knowledgeable about the issues / concerns that I had none of my needs were handled customer friendly Michelle did set up an appointment that I More

by Ms Rodgers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service , Mr Melvin dealer
Nov 21, 2023 -

Fields Cadillac St. Augustine responded

I'm sorry to learn that your experience with us didn't meet expectations. We aim for a high standard of customer service and it seems we fell short this time around. I'd like to step in and address your comments directly. Please reach out when you are available. Thank you, Kevin Hand - Service Director - 9048233000

November 21, 2023

The service department is very good. Sales staff is always ready to assist with tech issues on your dashboard. More

by j.hannah611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey & Matt, Bob Janz, Jim Signorile
Nov 22, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know our service and sales teams at Fields Cadillac xx. Augustine were able to assist you effectively! Thanks for the positive feedback. We hope to see you again down the road for any of your future needs!

November 20, 2023

We had a tire pressure monitoring system service call today and Joe took great care of us! In and out in a jiffy! Field's Cadillac service is the BEST! More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 20, 2023 -

Fields Cadillac St. Augustine responded

Cliff, we're glad to know Joe and our team at Fields Cadillac xx. Augustine were able to assist you swiftly with your tire pressure monitoring system! Thanks for the positive feedback!

November 19, 2023

Matthew the salesman and Darla in finance went above and beyond for me. I drove from DeBary to purchase a cpo ct6 and he was very attentive and the whole experience was wonderful. He spent his time with me More

by Courtney T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew and Darla
Nov 20, 2023 -

Fields Cadillac St. Augustine responded

Courtney, it's fantastic to know that Matthew and Darla went the extra mile for you at Fields Cadillac xx. Augustine! We're glad your journey from DeBary was worth it. Enjoy every ride in your CPO CT6!

November 16, 2023

I'm always satisfied with the services I receive at Fields Cadillac. Joe is a great service advisor and Jason, my service technician always does a great job!! More

by tonyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ammirati
Nov 16, 2023 -

Fields Cadillac St. Augustine responded

Tony, we're so glad to know you've had consistently great experiences with Joe and Jason at Fields Cadillac xx. Augustine! Thanks for your continued support - it means a lot to us.

November 15, 2023

Very professional people love to deal with fields Cadillac won’t go anywhere else thank you Jack More

by Ramik1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Nov 16, 2023 -

Fields Cadillac St. Augustine responded

All of us at Fields Cadillac xx. Augustine are happy to see this wonderful feedback! Thank you! We'll make sure to pass along your kind words to Jack.

November 11, 2023

Very respectful, Nice guy to work with smooth process for a first time buyer. Z More

by jakory02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin
Nov 13, 2023 -

Fields Cadillac St. Augustine responded

We are glad to hear that our team took excellent care of you. Congratulations on your first purchase here at Fields Cadillac xx. Augustine.

November 10, 2023

Joe has been my service provider from 2012 since I've been with Fields Cadillac. He has made sure impeccable service has been received. I honestly feel I matter to him from a prospective of making sure More

by thutch36
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Management never introduced themselves to me
Nov 10, 2023 -

Fields Cadillac St. Augustine responded

We're so glad to know that Joe has been providing you with top-notch service since 2012 here at Fields Cadillac xx. Augustine! Your satisfaction and vehicle's well-being are our priority, thank you for your kind words about our team member.

November 06, 2023

I was early for my appointment but employees were very courteous and arranged to take my car so I could go ahead and sit down. More

by jrowe2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE
Nov 06, 2023 -

Fields Cadillac St. Augustine responded

Thanks for the review! We're glad our team at Fields Cadillac xx. Augustine could accommodate you and make your visit comfortable.

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