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Fields Cadillac Jacksonville

Jacksonville, FL

3.4
137 Reviews

7999 Blanding Boulevard

Jacksonville, FL

32244

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Showing 137 reviews

February 26, 2018

Vehicle Purchase Outstanding service by All. Exceptional attention to my needs. Efficiently handled. Service after the sale continues to be fantastic. Will recommend d More

by GunnyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Taylor-
May 30, 2018 -

Fields Cadillac Jacksonville responded

I’m so thankful our Team was able to assist you in finding the perfect vehicle for your needs. I speak on behalf of our Team when I say we are truly grateful for your business and look forward to serving you in the future. Should you have any questions about your new vehicle, please feel free to contact me at either (904) 778-7700 or jim.signorile@fieldsauto.com. We wish you many safe and happy miles. All the best, Jim Signorile, General Manager.

January 27, 2018

AWESOME Friendly atmosphere, kudos to the entire staff at Fields Cadillac for making our transaction successful in purchasing our first cadillac. Thank you, T More

by Dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Melvin Smith, Mrs. K.R. Magee
May 30, 2018 -

Fields Cadillac Jacksonville responded

It's a delight to learn of your incredible experience, thank you! We take pride in making the car buying experience a pleasant one for our Customers. We appreciate your business and look forward to serving your automotive needs down the road. Also, if you have questions about your new vehicle, please feel free to reach out to me. Thank you again, Jim Signorile, General Manager.

January 08, 2018

Jackie Pounds customer liaison Jackie is always friendly, polite, and helpful if she can't directly help she will point you in the right direction and always check back up with you More

by car women 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barrett
Jan 18, 2018 -

Fields Cadillac Jacksonville responded

Thank you, I’m glad we could be of service. We appreciate your feedback and your business and look forward to serving your automotive needs down the road. Many thanks, Jim Signorile, General Manager.

January 04, 2018

Tremendous experience. Jim and Woody were fabulous. Negotiation was very fair and the buying process went smoothly Escalade looks great in my drive way. A great car purcha More

by Frank68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woodruff, Jim Signorile
Jan 18, 2018 -

Fields Cadillac Jacksonville responded

Thank you for your kind response. We are truly grateful for both your business and your feedback. The next time you stop in to Fields Cadillac Jacksonville, please feel free to ask for me and let me know if there is any way we may better serve you. I will task my Team to ensure you receive only the best experience. We look forward to serving you in the future. Kind wishes, Jim Signorile, General Manager.

December 27, 2017

New purchase Excellent service from service and sales staff, Kim was upbeat and positive, pointing out features that appealed to both of us. Had to bring car back More

by RWhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Taylor
Jan 18, 2018 -

Fields Cadillac Jacksonville responded

Thank you for taking the time to leave incredible feedback! You’re truly in great hands with our Team. It’s a joy to serve your automotive needs and we are dedicated to providing you with only the best experience in the future. Thanks for choosing Fields. Kind Regards, Jim Signorile, General Manager.

December 21, 2017

Expensive key fob battery!☺ I am a repeat customer of Kim Taylor at Fields Cadillac of Jacksonville. I was happy with my first purchase from Kim so I wouldn't consider any oth More

by jill pullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Taylor
Jan 18, 2018 -

Fields Cadillac Jacksonville responded

I’m so delighted you’re an avid fan of our dealership. We sincerely appreciate your business, your loyalty and your trust. If there is any way we may further exceed your expectations in the future, please let me know how we may be of service. It is our pleasure to serve you. With gratitude, Jim Signorile, General Manager.

June 15, 2017

Melvin Smith did an excellent job helping me buy 2 cars I purchased 2 Cadilac's from fields auto group, and Melvin Smith has been my salesman each time. I trust him because he did an excellent job explainin More

by Juan Deas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Smith, Bryan Andrews
Jun 22, 2017 -

Fields Cadillac Jacksonville responded

Thank you for your continued business and loyalty! Fields Matters Because You Matter! It's really our pleasure to serve your automotive needs. If there is any way we may better serve you down the road, please let me know. I'll make sure to share your commendation with Melvin, Bryan and our staff. Thanks for choosing Fields Cadillac! Sincerely, Jim Signorile, GM.

May 03, 2017

Great Experience Hi, just wanted to commend Danyale Jackson on her great customer service! She was so helpful and very nice and made sure I had a great experience! Fie More

by Cadilady
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danyale Jackson
May 31, 2017 -

Fields Cadillac Jacksonville responded

Thank you so much, I'll be sure to pass that along to Mrs. Jackson and share with our Team! I'm so happy you had a great experience - that's our goal for each and every visit! If there is anything else that we may do to improve your ownership experience, please let me know. Thank you for choosing Fields Cadillac! Warmest Regards, Jim Signorile, GM.

April 16, 2017

Recall My SRX was in for a recall, out of normal sequence and having to set time aside for it. JR, took care of all of my needs fast and had me in and out i More

by Greg022754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
Apr 18, 2017 -

Fields Cadillac Jacksonville responded

Thank you so much, Greg022754. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that JR and our team are aware of your amazing feedback. As always, if there is any way we may improve on your experience with us, please let me know. We are dedicated to providing you with only the best in customer service excellence. Fields Matters Because You Matter. Sincerely, Jim Signorile, General Manager.

April 06, 2017

Service with a smile. I had to write this review on Ms. Sarah for her attention to detail and friendly customer service she provided to me. During the inspection of the lo More

by Sam xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Rohrer
Apr 18, 2017 -

Fields Cadillac Jacksonville responded

Thank you for another great review, Mr. Lee! As always, it's certainly our pleasure to serve your automotive needs. I'll make sure and share your great feedback with our team. We make it our goal to make all of our customers happy and that should always come with a smile. We are always delighted to serve your automotive needs. As I mentioned in my last response, if there is anything further we may do to better serve your automotive needs, please don't hesitate to ask. Rest assured knowing that we will do whatever it takes to make us suitable of your business on every visit. Best Wishes, Jim Signorile, General Manager.

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