Had a great experience with my salesman Paul and the entire team. From.our arrival at the dealership until we drove away in our new truck, just an excellent experience. Highly recommend!

My first experience at Cadilac to help my Husband get his car dream The appreciation of Cadilac was very high and satisfaction wasn’t expected that I was so happy to see how Joel Stuart trying so hard to help us get the car It’s a Cadilac 2024 electric also Bryan Andrews manager Frankie Hornick thank you so much for yall hard work Congratulations on my self for this beautiful Cadillac EV. I really appreciate yall

WORST service department ever. Poorly managed personel who damaged my Blackwing multiple times. I paid out of pocket to have it repaired as discussed with the service director and now they don't return my calls. Jim Logdon is the service director, do not believe a word he says. Terrible manager with no people skills. Even spoke to the GM who offered to buy the car back for much less than I paid of course. JR is the only person up there that has any professionalism at all. My sales associate Melvin is an awesome individual and deserves a much better service department backing him up. This has been the most horrible experience i have ever had at a dealership. Total and complete incompetence.m!

I had an above exceptional experience with Fields Cadillac. My sales person is Kevin Johnston. He is very knowledgeable, very polite, and very helpful. He took his time making sure we were informed and happy. They have a nice Cafe that you can eat breakfast and lunch at no charge. And it's quality food. The finance lady was terrific as well. She is very pleasant and she knew her job. This is the first time I have had a stress free experience when buying a car. And I love my XT5. It is the perfect SUV for me. I usually do not leave reviews, but this one is warranted. This is the only place I will buy my future cars and kevin Johnston is the only sales person I will buy from.

KR and Kirk deserve 10 stars!!!! We had an exceptional experience at Fields Cadillac! From the moment we walked in, the team was welcoming, knowledgeable, and genuinely focused on ensuring I found THE PERFECT vehicle and we did!!! Special thanks again to KR, Kirk and all the team for their attention to detail. They took the time to answer all our questions and made the buying process seamless!! If you’re in the market for a luxury vehicle and value top-tier customer service, we highly recommend Fields Cadillac. We will definitely be returning for future purchases and service appointments! Kirk took extra care of us ensuring we knew how to work all the fancy features and set up our On Star too!! KR, we can't thank you enough too, if ever a car was meant to be!!

They were not honest about seeing two SUV’s. They said the cars were being brought down for test drive. Waited an hour and they never showed up. Just waisted our time.