Fette INFINITI

Fette wouldn’t take our leased vehicle back (an in high demand Q60 Red Sport). Juan Villegas was unprofessional and actually very rude to us when we came to the dealership, talking down to us in front demand Q60 Red Sport). Juan Villegas was unprofessional and actually very rude to us when we came to the dealership, talking down to us in front of other customers on the sales floor. Mr Villegas also ignored our calls and never returned 3 calls. Been an Infiniti customer since 1998 and Fette always treated us well (sales and service) but this lease return experience was terrible with Mr Villegas. Maybe we caught him on a bad day but he was clearly not remembering who the customer is. We returned the car to Ramsey Infiniti and they were very pleasant and the entire return transaction took 5 minutes. Actually invited us in for a cup of coffee. I’d recommend Fette for sure, just avoid Juan Villegas, he’s got a bad attitude. PS. We switched to an Audi after 22 years with Infiniti More

I had a lot of problems returning my leased vehicle- was told Juan Villegas would call me back multiple times over a month’s span but got no where. i thought I had made up my mind to not get a new Infiniti. told Juan Villegas would call me back multiple times over a month’s span but got no where. i thought I had made up my mind to not get a new Infiniti. I chose to go to the dealership and demand to speak to someone with only 4 days left on the 10 day extension for my lease return. Juan did not want to deal with me and passed me onto Pierre-thank goodness he did! Between Pierre and Charlie my faith in this dealership was restored! More

Very reliable and trustworthy, made me feel at home and I was very appreciative of the attention to detail, I will definitely refer a friend was very appreciative of the attention to detail, I will definitely refer a friend More

The staff is incredibly helpful Charlie and Jr really went out of their way to help me including staying late. The staff is incredibly personable and always a pleasure to work with went out of their way to help me including staying late. The staff is incredibly personable and always a pleasure to work with More

Jacques was very informative but also he was easy to talk to which made it very comfortable to work with him so I am very pleased. to which made it very comfortable to work with him so I am very pleased. More

Johnny was great to work with! When I forgot to take a small pin that my mom gave me from my trade in, I emailed Johnny on Sunday day and he responded immediately. small pin that my mom gave me from my trade in, I emailed Johnny on Sunday day and he responded immediately. More

Alex was very easy to work with. He always responded to my emails and helped with a fair price for us. This is our 3rd lease with this company. my emails and helped with a fair price for us. This is our 3rd lease with this company. More

Went into the dealer and greeted and helped asap. Zach is a great guy... positive very smart guy and just great. thanks zach. you rock! a great guy... positive very smart guy and just great. thanks zach. you rock! More

Zack was incredibly professional. He was always on top of his work and kept me up to date on car availability. When I settled on the car, interior color, exterior color, and other specifics, he quickly acqui his work and kept me up to date on car availability. When I settled on the car, interior color, exterior color, and other specifics, he quickly acquired the car from another dealership. I tried other dealerships, but Zack was the best. He made this a very positive experience with Infiniti. What a cooperative, kind, and helpful individual. More

I really love how Zach my salesman took care of me he was patient he did not pressure me in any way. He sold me exactly what I was looking for. I am forever a repeat customer patient he did not pressure me in any way. He sold me exactly what I was looking for. I am forever a repeat customer More