Fette INFINITI

This is my third Suv I brought from fette Infiniti. I was always pleased. Great I was always pleased. Great More

I found the car online. Alejandro took care of all the prep work so when I showed up to sign for the car, everything was done. Polite, prompt, and professional. Best car buy Alejandro took care of all the prep work so when I showed up to sign for the car, everything was done. Polite, prompt, and professional. Best car buying experience I’ve had. More

I wanted to share my recent experience with Fette Infinity, located at 1137 US-46, Clifton, NJ 07013, as it has been quite frustrating and concerning. I initially delivered my car for repairs, expec Infinity, located at 1137 US-46, Clifton, NJ 07013, as it has been quite frustrating and concerning. I initially delivered my car for repairs, expecting it would take approximately two weeks, but it has now been over a month, and my car is still not ready. I have faced numerous issues with communication; they did not inform me that they would be transferring my car to a different facility for repairs. I discovered this through the GPS tracking device installed in my car. Every day, I have been given promises that my car would be ready the next day, but those promises have not been fulfilled. Last week, I received a call stating my car would be ready on Tuesday, January 21, 2025, but as of today (Wednesday), I still do not have my car. I strongly urge anyone considering Fette Infinity for car repairs to think carefully before proceeding. My experience has been far from satisfactory, and I would not want others to go through the same struggles I have faced. I will not be returning to this location for any sales or service engagements! Thank you for taking the time to read this. New updates to my review: Today, (1/22/2025) I attempted to contact Service Manager but was informed that he was busy. I called every 30 minutes, sent him a text, and even left a voice message, yet I have not received any response. In my efforts to get assistance, I also contacted customer service to see if I could speak with General Manager Juan Villegas or General Sales Manager Dan Fette, but was met with the same response regarding their availability. Could anyone please advise me on how I might be able to get the information I need regarding my vehicle? Any assistance you could provide would be greatly appreciated. Thank you Alec More

Good dealer to work with. The staff is helpful and straight forward in doing a sales deal. The staff is helpful and straight forward in doing a sales deal. More

I was very pleased by my experience with this dealership. Everyone was professional and very attentive. This was my first experience with this kind of service. I am completely happy with my experience. Everyone was professional and very attentive. This was my first experience with this kind of service. I am completely happy with my experience. More

Fette Infiniti gave my husband and I the most caring, professional salesman Derrick. We left feeling secure in our purchase, and the finance team put together a package that we were extremely happy with professional salesman Derrick. We left feeling secure in our purchase, and the finance team put together a package that we were extremely happy with as well! Thank you so much Fette Infiniti for a phenomenal day! More

I love the service and the place. I love the truck and I am very happy with fette !!! I love the truck and I am very happy with fette !!! More

Laid back atmosphere with friendly staff and willing to make a good deal that works for all make a good deal that works for all More

The customer service at this dealership is top notch all around. Salesperson and manager are great! around. Salesperson and manager are great! More