Fette Ford Kia

Generally good. It would be better if when brought in for repair that other issues were disclosed to owner while in the care of the dealership, especially when they It would be better if when brought in for repair that other issues were disclosed to owner while in the care of the dealership, especially when they come to light after the intended repair. Example: car is serviced for air conditioning but as a result, venting system develops movement binding issues that make audible disconcerting noises. This should have been tested and discovered before car was returned and either fixed as part of the intended repair or brought to the attention of owner for the option to repair. More

Great experience, just bought 2nd car from them. I highly recommend them to anyone in the market for a new or used car. I highly recommend them to anyone in the market for a new or used car. More

Service is very good but the check in process needs to be clear to customers. clear to customers. More

Great experience at Fette Ford, this is my 5th vehicle from them and 3rd from Ford. Troy Mol makes the big difference at this dealer. If wasn't for him I would probably have gone to another place. JC and from them and 3rd from Ford. Troy Mol makes the big difference at this dealer. If wasn't for him I would probably have gone to another place. JC and Mitchell in sales are amazing, you don't feel any pressure at all. My Mach-E is incredible, no comparison to Tesla...Mach-E is a better product, better finish and the vehicle is head turning because of his look not because people have in their minds Tesla is a luxury brand. Definitely recommend checking them out, you will not be disappointed!! More

Took my car to Fette Ford Kia in Clifton, NJ because I received notification that there was a recalled part for my vehicle. My check engine light came on the night prior to my taking the car in. I thou received notification that there was a recalled part for my vehicle. My check engine light came on the night prior to my taking the car in. I thought that if the recalled part was replaced, the check engine light would go off (as I had that happen in a previous Ford that I owned). When I took the car in for service, the technician (Sole) told me that my engine coolant reservoir was empty and that my engine needed to be replaced. She did the research to discover that the repair was still under warranty and that I was entitled to a rental car, both free of charge! The repair only took 3 days. The recalled part was replaced, the engine was replaced, and they replaced a missing cap from my windshield wiper fluid reservoir. I recommend this location to any Ford motor vehicle owner and am satisfied with the efficient level of work done. Thanks, Fette Ford Kia! More

I own a HONDA . Driving on a real heavily underhghway construction my passengers side f2 tires were slashed. My car stared t listing and i was lucky to make it to Fet Driving on a real heavily underhghway construction my passengers side f2 tires were slashed. My car stared t listing and i was lucky to make it to Fette FORD about 5 minutes or less from where my tires were slashed The man Cicero reached out to assist me. He ordered new tires to be installed that morning. The best part Cicero kept me informed every step of the way prior to giving me back my car to drive off,He also recommended i go back to the construction sight and speak to a project manager to explain what just happened. . The project manager and i checked and found a metal spiked unit was exposed and that lashed my tires. The receipt from Fette Ford was summited to this managers boss. I am going to be reimbursed the 500.00. . Thank you for great service from Cicero. More

Salesman, Luke was outstanding , kind , very knowledgeable, and not pushy I would recommend the dealership very highly knowledgeable, and not pushy I would recommend the dealership very highly More

Purchased vehicle from Fette Infiniti. Manager Juan Velegas and Salesperson James Segreto were excellent! No high pressure sales. I was afforded the time to make a decision. The were know Manager Juan Velegas and Salesperson James Segreto were excellent! No high pressure sales. I was afforded the time to make a decision. The were knowledgeable, professional and patient. More

My service advisor, Vidit Desai, was very helpful. He made sure I got everything that my car needed. Very responsive to my calls! Very happy with his customer service! He made sure I got everything that my car needed. Very responsive to my calls! Very happy with his customer service! More

Although the technician wasn’t able to resolve one issue that I have been experiencing with my vehicle, the service rendered was prompt and efficient. I was out in no time and still had my entire day to en that I have been experiencing with my vehicle, the service rendered was prompt and efficient. I was out in no time and still had my entire day to enjoy. More