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Fette Ford Kia

Clifton, NJ

4.7
1,551 Reviews

1137 US-46 East

Clifton, NJ

07013

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1,551 Reviews of Fette Ford Kia

June 25, 2021

I never bought from Fette ford before. Today 06/25/2021 at 5:00 pm I went there to test drive the 2021 bronco sports. 1. no one approached me to ask what am I doing there. So I had to ask some to open th More

by khalilh12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
person sitting next to the service area , Mitchell Goodson, Juan Mejia, Ray Hernandez, Michael Higgins
Jun 28, 2021 -

Fette Ford Kia responded

We appreciate you taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. That is not the precedent we set out for our customers. Please contact Chris Ciresi at 877-371-8448 ext. 1143 to discuss further.

June 10, 2021

We bought 2 cars from this dealership in the past and it was a good buying experience. However when time came to get a car for my daughter they want to charge me mush more that KIA advertise on the website. More

by vln2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hindi
Jun 11, 2021 -

Fette Ford Kia responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard. At our dealership, we strive for ultimate customer satisfaction, and based on your review it appears we missed the mark. Please contact Chris Ciresi at 877-371-8448 ext. 1143 to discuss further.

May 30, 2021

I bought a CPO explorer. My experience during the sales process was very good. Unfortunately, the post sale follow-up on promises was very poor. It seems like once they got the check in hand, they forget More

by TM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Jun 01, 2021 -

Fette Ford Kia responded

We appreciate you taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. Please contact Chris Ciresi at 877-371-8448 ext. 1143 to discuss further.

May 15, 2021

walked into Fette Ford on May 7 2021 needing a new car. Mitchell Goodson was my sales professional. he was honest , courteous, and very informative . there was no haggling. there was no deceit. I drove off More

by TommyK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Goodson
May 17, 2021 -

Fette Ford Kia responded

Tommy, thank you for the exceptional five-star review! It's so great to know Mitchell was able to assist you and make your experience a good one. We hope you love driving around in your new Ford Explorer!

May 17, 2021 -

Fette Ford Kia responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 03, 2021

Had a airbag recall scheduled via Ford at this dealership on my 2013 Mustang GT. Spent 2 hours for a job that most other Mustang owners have said took 20 minutes to do, at their dealership.. Waiting area was More

by dmunoznj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager/Writer
Apr 05, 2021 -

Fette Ford Kia responded

Thank you for taking the time to leave your feedback. This is not the precedent we set for our customers and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you further. Please contact Chris Ciresi at 877-371-8448 ext. 1143.

March 22, 2021

Great experience, no hassle, fast quick service! Easiest and fastest sales experience. Mario my salesman was great. Got a great deal. I highly recommend Fette Ford. More

by Bridgetcarselda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Castellanos
Mar 23, 2021 -

Fette Ford Kia responded

Thank you for taking the time to provide such great feedback! It sounds like Mario went above and beyond to provide you with exceptional service and make your experience a great one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

Mar 23, 2021 -

Fette Ford Kia responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you for choosing Fette Ford, and we hope to see you again soon!

March 01, 2021

"Best in Class"! I have been doing business with Fette for years. They made this purchase stress free during Covid as I have health issues. Special Kudos to Kenny Gilyard. and Paul Batista. They made thi More

by ralmoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Batista, Kenny Gilyard
Mar 02, 2021 -

Fette Ford Kia responded

Thank you for the excellent five-star review! It's a pleasure to know that Kenny and Paul were able to assist you and make your experience a positive one. We truly appreciate your kind words and your loyalty to our dealership over the years!

February 06, 2021

one of the best people to buy a car from! he listens to your every need and is super patient! definitely recommend going to see him! More

by Ally Broadfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Batista, Jonathan Schatzberg, Daniel Pego
Feb 09, 2021 -

Fette Ford Kia responded

Ally, thank you for the excellent five-star review regarding your recent experience with us! We're so pleased to have been able to assist you and we hope to see you again soon!

February 03, 2021

Jonathan was very easy going. He made the deal as smooth as possible. Got in and out with a low mileage, certified preowned the same day. Thanks again for a great ride. More

by andyrowe00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Schatzberg
Feb 04, 2021 -

Fette Ford Kia responded

Thank you for the positive five-star review! We're so pleased to know Jonathan was able to assist you and make your experience one to remember. We hope you love driving around in your new vehicle!

January 31, 2021

We thank Frank and Troy for the time and great service in helping us purchase a new car. Excellent customer assistance! Thank you so much More

by Maria& Horacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cubas
Feb 02, 2021 -

Fette Ford Kia responded

Thank you for taking the time to provide such great feedback! It's great to know you had a positive experience working with Frank and Troy!

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