Fertitta Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
968 Reviews of Fertitta Chevrolet
This dealership has always tried to work with me and they have been very very helpful. I would not buy anywhere else...The sales team have really helped me with finding and making the deal work. The service have been very very helpful. I would not buy anywhere else...The sales team have really helped me with finding and making the deal work. The service dept is also very good. I have bought parts from the parts dept as well. I have recommended people to the used car dept. One person purchased an impala there. More
Donnie was knowledgeable and courteous. He sold us a 2012 HHR. We'd previously bought a Chevy Cobalt from Donnie and have always gotten a good deal from this dealership. HHR. We'd previously bought a Chevy Cobalt from Donnie and have always gotten a good deal from this dealership. More
From beginning to end my experience with Norman Frede was phenomenal! The Sales Rep., John Bowlin was extremely knowledgable about the vehicle of choice (Tahoe) and demonstrated all of the latest features wh phenomenal! The Sales Rep., John Bowlin was extremely knowledgable about the vehicle of choice (Tahoe) and demonstrated all of the latest features which promote safety. Safety played a major part in my purchasing decision so I was very appreciative of the thorough demonstrations. It was that personal touch which helped influence my decision to purchase with Norman Frede and the awesome service demonstrated there carried through to the Finance Dept. when I finalized my paperwork with Will Smith. He was very honest and straight forward through the whole process. I even try to be in the area when it's time for service (oil changes, tire rotations, etc...) because of the super star service I get from the moment I pull up to the moment I get my vehicle back! Love Norman Frede so much I referred my Mother and my best friend who are also satisfied Norman Frede vehicle owners! Thanks Norman Frede for making my experience so unforgettable... Jacquelyn Manley More
Jose was a great salesman, and took care of all my concerns. They are replacing the catalytic converters for us. and they detailed it as well. Thanks for all your help. I would come back again and aga concerns. They are replacing the catalytic converters for us. and they detailed it as well. Thanks for all your help. I would come back again and again! More
A while back I bought a used Impala SS from John and he really made it a great experience. I went into it with the typical idea that car salesmen are scum, no offense to anyone. John proved me wrong! his l really made it a great experience. I went into it with the typical idea that car salesmen are scum, no offense to anyone. John proved me wrong! his level of service is unmatched compared to all the other dealers I've dealt with over the years! I will definitely be coming back to him for my next vehicle purchase! More
I have purchased 5 vehicles from Norman Frede in the past 8 years, some new and some used. Every time I purchase a vehicle from Norman Frede it's the same consistant dedication to customer service that I hav 8 years, some new and some used. Every time I purchase a vehicle from Norman Frede it's the same consistant dedication to customer service that I have found to enjoy with my purchases. I have dealt with Jose Gonzalez in used cars for 8 years and it seems like I am part of his family with the way he takes care of me. He always ask me about my parents and brother who have also purchased vehicles from him. Jose always gives me that personal assistance and comfort when making the right choice for a vehicle depending on my needs. I also take my vehicles to Norman Frede for Oil Changes and any maintanance work needed on my vehicles and the Service Dept is excellent! They always keep me updated on any recalls for my vehicles or any sort of maintenance repair needed without the pressure of having to do it now. Overall, I have been very satisfied with the service and customer care in sales needed when repairing or purchasing a vehicle. I have referred Jose Gonzalez many customers in the past and I always have the confidence that their going to get the best deal and the 5 star customer care that I appreciate from Norman Frede. More
We got a used car from them. One word can sum up everything about the dealership, Fantastic!!!! Everyone was very nice and worked as hard as they could to meet what our requirments were. We came up everything about the dealership, Fantastic!!!! Everyone was very nice and worked as hard as they could to meet what our requirments were. We came up to the dealership and told them what we wanted and our price range. Not once did they try to change anything! The next car we get will be from there again. More
I was very please with the exceptional service and loyalty i had received from Mr. Schlichting. He was very knowledgeable about the vehicles and was very assertive on getting the paper work done. loyalty i had received from Mr. Schlichting. He was very knowledgeable about the vehicles and was very assertive on getting the paper work done. More