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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

January 13, 2024

I really appreciate your help! ! Your team is the best ever thank you so much More

by LoR3na68!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez , Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail, Alejandro Ayala
Jan 15, 2024 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

January 12, 2024

Trever Craigie is an asset to NFC. ! I've never had to worry about being treated unfairly or charged for something that I shouldn't be. I pass approximately 4 GM dealers just to come More

by Big K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jan 12, 2024 -

Fertitta Chevrolet responded

Thank you for putting your trust in Norman Frede Chevrolet! We pride ourselves in Trever and our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Norman Frede Chevrolet Team

January 11, 2024

Excellent service, staffs are kind and helpful. I will recommend chevrolet to my family and friends. More

by ycalimlim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gomez, Tonia Allen
Jan 12, 2024 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

January 07, 2024

This Dealership Is The Number One In Houston . Awesome!! Buy And Drive A Chevrolet Today. More

by rjmeredith100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Jan 09, 2024 -

Fertitta Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Norman Frede Chevrolet Team

January 05, 2024

I arrived late due to bad weather, but took my car right back and finished on time. More

by Ebrink77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jan 08, 2024 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Norman Frede Chevrolet Team

January 05, 2024

Service advisor was excellent service was completed in a time manner. First visit and will return. More

by Jimhansard51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Godail
Jan 08, 2024 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Jim. Sincerely, The Norman Frede Chevrolet Team

Jan 09, 2024 -

Jimhansard51 responded

Excellent service

January 04, 2024

The drive department got me in quickly. I was in a pinch with service issue and was from out of state. They took care of me like I was a regular that comes everyday. Great place very fri More

by billythoe2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jan 04, 2024 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback, Billy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

January 04, 2024

Service was excellent since I texted with Jarod. I could not leave work to go in person.We texted back an forth what I was looking for.He showed patients all through the transaction of buying my truc More

by nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Jared Gaspard, Andrew Reyes, Tonia Allen
Jan 05, 2024 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Nick. Sincerely, The Norman Frede Chevrolet Team

Jan 05, 2024 -

nick responded

💯 Satisfied,Thank you

January 01, 2024

Great people! No B.S. dealership. Drove over 9 hours to buy a truck from here. Awesome customer service! More

by PPRYCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Zach Malitz, Chris Dominguez
Jan 03, 2024 -

Fertitta Chevrolet responded

Thank you for the wonderful review and for traveling to Norman Frede Chevrolet from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Norman Frede Chevrolet Team

December 30, 2023

The Chevy Service Department Is Always Very Courteous. They Are also Prompt at Providing Service at My Designated Appointment Time. They Do a Thorough Vehicle Inspection and Let Know if Any Additional Ser More

by dragons6667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Dec 30, 2023 -

Fertitta Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

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