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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

July 08, 2016

Amazing Johnathan Martinez was very knowledgeable and he made sure to get me in the car I was looking for. No shady business at this dealer. I will definitely More

by lmtz79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jul 13, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Johnathan helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Norman Frede Chevrolet Team

July 08, 2016

Old School Customer Service-New Tech delivery I arrived late at the dealership but Jonathan and Nick stayed late and did what it took to get my deal done and I left with my vehicle. The following More

by Lab1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Jonathan Martinez
Jul 13, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and we are happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Regards, Norman Frede Chevrolet Team

July 07, 2016

Great experience Johnathan Martinez was very patient and friendly. The staff were all so polite and seemed eager to make us happy. We felt like we were amongst friends More

by ATyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jul 08, 2016 -

Fertitta Chevrolet responded

Thank you for your review. We're glad to have Johnathan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Norman Frede Chevrolet Team

July 07, 2016

Great Customer Service Edgar Urias offered excellent customer service and went above and beyond to make sure we were getting the best deal possible. We really appreciate al More

by Moraleslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias, Joe Wilson
Jul 08, 2016 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Edgar was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Norman Frede Chevrolet Team

July 06, 2016

Great experience Marcus was very prompt in correspondence when we were shopping for a truck and once we arrived at the dealership the vehicle was ready for the test dr More

by Garza1234
Recommend Dealer
Yes
Employees Worked With
Marcus Martin, Joel Russell
Jul 07, 2016 -

Fertitta Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear Marcus did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Norman Frede Chevrolet Team

July 06, 2016

Always a pleasure. My family has been buying cars and trucks from Jonathan Martinez for over 6 years now... it's not only where you buy your vehicle at but WHO you buy i More

by floresfam4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jul 07, 2016 -

Fertitta Chevrolet responded

Thank you so much for the great review of your experience at our dealership and especially with Jonathan. All of the employees appreciate your loyalty to Norman Frede Chevrolet. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Regards, Norman Frede Chevrolet Team

July 06, 2016

Excellent truck buying experience I am a small business owner and customer service is priority #1. As we all know to well buying a new car or truck can be daunting. My experience with More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jul 07, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Jonathan was able to provide an efficient and overall positive experience. Regards, Norman Frede Chevrolet Team

July 06, 2016

Amazing Car Buying Experience Very awesome experience, both the sales staff and the finance staff were so helpful, they explained everything to me without being shady or sneaky. W More

by Sheila Ritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Amy Bowlin
Jul 08, 2016 -

Fertitta Chevrolet responded

Sheila, thanks for taking to time to write about your experience with us. We're glad to hear it went smoothly and was so positive. Please let us know if there is anything else we can assist you with. Enjoy your new car! Best, Norman Frede Chevrolet Team

July 04, 2016

Awesome experience The experience was therapeutic and energizing in this day and age with the negative connotations that's associated with dealership experience mine was More

by Ball,warrick
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Jul 05, 2016 -

Fertitta Chevrolet responded

Your fantastic review was quite a refreshing read! We are happy Marcus provided you with pressure-free, efficient and well-informed customer service. Regards, Norman Frede Chevrolet Team

July 04, 2016

It was a great experience Our salesman, Marcus Martin, was very nice and helpful throughout the entire process. He put in a great deal of time and effort to help us get the bes More

by Poullardmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin, Joel Russell
Jul 05, 2016 -

Fertitta Chevrolet responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Marcus and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Regards, Norman Frede Chevrolet Team

Jul 05, 2016 -

Fertitta Chevrolet responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Marcus and to the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Regards, Norman Frede Chevrolet Team

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