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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

August 08, 2016

Excellent Service We were extremely pleased with the service at Norman Frede Chevrolet. Everyone was very nice and accommodating. Nathan was our salesman and was fantas More

by Lindsey B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook, Joel Russell
Aug 09, 2016 -

Fertitta Chevrolet responded

Lindsey, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Norman Frede Chevrolet. If there is anything more that we can do please come back and see us again. Take care! Regards, Norman Frede Chevrolet Team

August 03, 2016

Great used dealer ship I was a first time buyer so I decided to start shopping at the used dealership. Jonthan was great and helped me buy the car that I am now driving toda More

by Biancadise77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Aug 05, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Jonathan could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Norman Frede Chevrolet Team

August 03, 2016

An unforgettable birthday surprise Although my initial purchase was rough (due to an unknown reason for a defective function of the vehicle even after countless attempts by the dealer t More

by Loisam94
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Aug 05, 2016 -

Fertitta Chevrolet responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the staff. We pride ourselves on offering high quality customer service, and we’re glad we were able to take care of you. It was our pleasure. Regards, Norman Frede Chevrolet Team

August 02, 2016

great customer service No problems. Great guys and service. No bad attitudes or bad environment. The environment was very positive. Keep up the good work! They take care of More

by adrianreyes117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Aug 03, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that the team was able to provide an efficient and overall positive experience. Regards, Norman Frede Chevrolet Team

August 02, 2016

Outstanding customer service! Jonathan M. provided excellent customer service! He made sure I walked out the dealership satisfied with my vehicle. He was also so kind to our 4-year More

by Chavez Fam.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Aug 03, 2016 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Norman Frede Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Norman Frede Chevrolet Team

August 01, 2016

Great experience! Working with Nathan was awesome. He was in touch with me every week to make sure I was happy with my truck. I would highly recommend him to anyone int More

by Kylegont06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Aug 02, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Nathan and we look forward to working with you again down the road. Regards, Norman Frede Chevrolet Team

August 01, 2016

Best First Time Car Purchase Jimmy greeted myself and my family before we got out of the car and made everything quick and easy! Considering it was my first car purchase, these gu More

by mrdavies91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Nathan Cook, Joel Russell, Jimmy Williams
Aug 02, 2016 -

Fertitta Chevrolet responded

Thank you for your feedback and recommendation. It's fantastic to know that Jimmy was able to make your first car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Regards, Norman Frede Chevrolet Team

August 01, 2016

Good truck buying experience Edgar Urias answered all our questions and was very knowledgeable about the vehicles. He brought out a good size selection of Colorado trucks and was More

by jimmyb
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Aug 02, 2016 -

Fertitta Chevrolet responded

Thanks for this nice review! Edgar truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Norman Frede Chevrolet Team

July 29, 2016

Perfect! This was the first time I had ever purchased anything by myself and everyone made it such a smooth process. Very friendly and helpful; despite my lack More

by Hsquare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook, Joel Russell
Jul 29, 2016 -

Fertitta Chevrolet responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Regards, Norman Frede Chevrolet Team

July 27, 2016

2014 silverado Friendly courteous service and salesman . Very helpful. Competitive pricing. Went the extra mile to take care of me. Would highly recommend this deale More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Jimmy Williams
Jul 28, 2016 -

Fertitta Chevrolet responded

Thanks so much for the wonderful compliments, Keith!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Norman Frede Chevrolet Team

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