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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

September 15, 2022

Awesome staff they get the job done and give them a bonus..!!! A++ full all.!! More

by star04_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Suzanne Frede Bonner, Eddie Cox, Trever Craigie, Alex Bolanos, Janie Bennett, Connie Morris
Sep 16, 2022 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 15, 2022

Best service of any dealership in Houston area. No kidding. Have over 25 years experience with them. Includes my children and grandchildren. More

by Rhoward43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Trever Craigie
Sep 16, 2022 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

June 27, 2022

I had a superb purchasing experience. The advertising was accurate; the pricing was straightforward, transparent and fair; the interaction was sincere; the salesperson, Johnathan, was ext More

by charlespatrick1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Jun 29, 2022 -

Fertitta Chevrolet responded

Thank you for leaving this remarkable feedback, Charles! We appreciate your comments and are happy to hear that Jonathan and the team were able to meet your needs. At Norman Frede Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Norman Frede Chevrolet Team

April 12, 2022

Other than the wrong sticker price tag, Service was excellent. Follow up service on a few items were quickly taken care of. More

by TheDogg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine
Apr 14, 2022 -

Fertitta Chevrolet responded

Thank you for this review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

February 28, 2022

Snakes in the grass. .. Pastor is not a great guy. Johnathan says one thing on the phone and than back tracks when face to face. More

by Casey
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pastor Osorio
Mar 03, 2022 -

Fertitta Chevrolet responded

Hi, Thank you for taking the time to leave us feedback about your experience with us. Your comments are concerning and definitely unusual. In order for us to better understand what you have described, please reach out to us at (281) 486-2200 so we may assist you in moving forward towards a resolution. We cannot find you in our system under the name you have provided. Sincerely, Norman Frede Chevrolet Customer Care

February 08, 2022

I could not have asked for awesome service! ana is the best sales woman ive ever had! More

by neessie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Feb 10, 2022 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

February 08, 2022

My whole experience from beginning to end was exceptional easy. The stress of buying a new truck was totally removed because of the seamless efficient process implemented by my salesman and his team. Profe More

by angel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Tracy Hill
Feb 10, 2022 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

February 04, 2022

Great service helpful staff members always good service would continue to use their service thank you More

by Tasdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Donna Hatcher, Daphne Carranza, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Jose Guevara
Feb 04, 2022 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

January 20, 2022

The service technician that worked on my vehicle did an excellent job. Not only did he fix it the 1st time but delivered it back clean. Totally happy More

by Lawrenceskl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence Sklenarik
Jan 20, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

January 14, 2022

Couldn’t ask for better customer service! Norman Frede goes above and beyond to make sure your experience is top notch, from the purchase of your vehicle and beyond. They even remind you when it’s time f More

by Mflenniken13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Dan Kennedy, Trever Craigie, Jose Guevara
Jan 14, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

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