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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

September 30, 2022

I had a great experience at Norman Frede. Probably the easiest transaction I have ever had. Everything was exactly as promised and not a penny over MSRP, except for a $299 dealer installation More

by Blake1217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Brett Barr, Gregg McAlpine
Report | Print
Oct 03, 2022 -

Fertitta Chevrolet responded

Thank you for taking the time to write this 5-star review! Sincerely, The Norman Frede Chevrolet Team

September 30, 2022

The service is excellent and quick! The staff are friendly and very knowledgeable. I always have a great experience with service at this dealer. More

by mcmcvay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daphne Carranza, Jose Guevara
Report | Print
Oct 03, 2022 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

September 29, 2022

Always been treated like a Queen thank you my # 1 dealer ❤️❤️❤️❤️❤️ Way to go Norman More

by Jo.brenn222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guevara
Report | Print
Sep 30, 2022 -

Fertitta Chevrolet responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Norman Frede Chevrolet Team

September 29, 2022

Awesome experience! It took only about an hour and I was in and out. My appointment was in target. More

by Loujuarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name Sorry!
Report | Print
Sep 30, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

September 29, 2022

The tacos were cold but the drinks were spot on thanks again to our waiter More

by roy_a_maloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Daphne Carranza, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Jose Guevara
Report | Print
Sep 30, 2022 -

Fertitta Chevrolet responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, The Norman Frede Chevrolet Team

September 29, 2022

Very friendly and courteous folks that work there. All work is done in a timely manner . Good dealership to do business with you More

by Lanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie, Jose Guevara
Report | Print
Sep 30, 2022 -

Fertitta Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Norman Frede Chevrolet Team

September 28, 2022

We have been coming to N Freede for years and always get excellent service!! Will keep coming back!! More

by sallopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio
Report | Print
Sep 29, 2022 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

September 28, 2022

Chaise and Chris were great. Told them what was going on and they took care of it. Thanks NFC family for a job well done. :) More

by octaviacarpenter1674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, Chaise
Report | Print
Sep 28, 2022 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Sincerely, The Norman Frede Chevrolet Team

September 27, 2022

Good service and I trust them with my car. Very helpful getting a ride to and from dealership when necessary. Which is very helpful for me! More

by Helenwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Sep 28, 2022 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. Sincerely, The Norman Frede Chevrolet Team

September 25, 2022

I want to thank Kyle at Norman Frede for been helpful on purchase of my new Chevy Tahoe. Great customer service! More

by Mover1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Report | Print
Sep 27, 2022 -

Fertitta Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Norman Frede Chevrolet Team

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