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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

October 21, 2022

Customer service is always a great and friendly place to wait when your vehicle is in for service. More

by Aarongaertner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaise
Oct 24, 2022 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

October 20, 2022

Had my Truck in Service multiple times,Trevor is always Explains in Detail cost and Time,Keeps me updated on status of Vehicle Dealerships are Expensive but I can always count on my Vehicle being done Righ More

by mbig3825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Oct 21, 2022 -

Fertitta Chevrolet responded

Thank you for your kind words. We are very happy to hear that Trever was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

October 19, 2022

The service was great. Trever helped me in the service department. Very professional and a straight shooter. I can respect that. They covered my seats with plastic and put More

by Jmunoz84645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Oct 21, 2022 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Norman Frede Chevrolet Team

October 19, 2022

The customer service and parts department at Norman Frede Chevrolet did an excellent job replacing a wire harness to my rear tail light. I found the problem the day before I was to on vacation. The didn't ha More

by Rene H. Garza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Castillo and Lenny
Oct 21, 2022 -

Fertitta Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Norman Frede Chevrolet Team

October 17, 2022

Johnathan did a fantastic job! He had great customer service, he was honest and stayed true to what I was looking for. He didn’t rush me, he was very helpful and knowledgeable. I w More

by Hsemler17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Oct 18, 2022 -

Fertitta Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 17, 2022

Trever craigie in service department has been nothing but good to me. He has gotten me in every time i have called the next day and out the same day. Thanks Trever job well done. More

by Stevebrowncdl1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle scheck, Trever Craigie
Oct 19, 2022 -

Fertitta Chevrolet responded

Thank you for your kind words. We are very happy to hear that Trever was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

October 17, 2022

Eddie Cox and his team of technicians at Norman frede are the best. Let's go Brandon. More

by Mike52mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Earl Degeer, Trever Craigie, Alex Bolanos, Jose Guevara
Oct 19, 2022 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

October 16, 2022

Service staff was friendly and efficient. I was in and out in 15-20 minutes. Thank you More

by msquared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Oct 18, 2022 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Norman Frede Chevrolet Team

October 15, 2022

I had a couple warranty issues that needed to be fixed. The service department fixed my issues and kept me informed throughout the process. Trever is the best service writer I’ve ever dealt with. He is More

by whatswrongwillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tab Billups, Trever Craigie
Oct 17, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

October 13, 2022

Very professional people repaired my truck. Didn’t have a loner car but they got me a ride thank you. More

by rickhunt292
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Oct 14, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

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