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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

April 24, 2023

Awesome experience, from beginning to end - Found the vehicle I wanted, at a price I was willing to pay - Got, an exceptional vehicle, at an exceptional Value… Salesman, was Not pushy, and Very Helpf More

by Big Red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie - Used vehicle, finance…, Charlton Cotton, Gregg McAlpine, Smiley Quintanilla, Joan McKinney, Eddie Cox, Jonathan Whitaker
Apr 25, 2023 -

Fertitta Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Norman Frede Chevrolet Team

April 23, 2023

Second vehicle we have purchased from Norman Frede and great experience both times. Matthew, Zach and Amy made the purchase easy. More

by Troy
Recommend Dealer
Yes
Employees Worked With
Amy, Zach Malitz, Matthew Waggoner
Apr 25, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

April 22, 2023

Outstanding service and communication! Highly recommended. The service department communicated with my extended warranty company and completed repairs on schedule. The Uber service was a More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Wilson
Apr 25, 2023 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Norman Frede Chevrolet Team

April 21, 2023

Excellent Service ,quick and easy completed all work and done in timely Manner very customer Friendly !!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie, Lenny Gordon -Service Dept
Apr 21, 2023 -

Lmgordon responded

Excellent service, quick and easy! Completed all work and done in a timely manner! Very customer friendly! Thanks Norman Frede group!

April 20, 2023

My wife took the vehicle in to get serviced and she was very happy. Also for the past years I have taken my vehicles to get serviced here and I am very pleased with the professional work being done. Furthe More

by saulo.munoz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen, Trever Craigie, Roy Denny, Lenny Gordon -Service Dept
Apr 20, 2023 -

saulo.munoz96 responded

Thank you Norman Frede

April 19, 2023

Hi today I went there for oil change staff is very nice I am very happy with good service thanks More

by Syed Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , Chaise Merritt
Apr 21, 2023 -

Fertitta Chevrolet responded

Syed, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

April 17, 2023

Very great service from the dealership, and specially from Terry Scott helped us any step of buying the truck project Thank you mister Terry for your help and for your great service More

by Hajderllixhezmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scott
Apr 20, 2023 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

April 17, 2023

We have been very pleased with Norman Frede Chevrolet both with our purchases as well as the service after the sale. And we look forward to working with them in the future. More

by TKowis57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Apr 20, 2023 -

Fertitta Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Norman Frede Chevrolet Team

April 16, 2023

Easy, no stress or tricks car dealership. Everyone was friendly and easy to deal with. More

by kmtchance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Apr 19, 2023 -

Fertitta Chevrolet responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Norman Frede Chevrolet Team

April 15, 2023

Just want to say that my sales experience was amazing "off the scale" Gregg is extremely knowledgeable on products, guiding information and is very clear on each step. He also follows up and when I had a More

by mlmoney25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine
Apr 18, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

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