Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Fort Lauderdale, FL
1,599 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
The dealerships service & sales department is the best ! They tack care of my vehicle like it was their own. AAAAAAAAA ++++++++++++++++++. Thank you for doing a great job . They tack care of my vehicle like it was their own. AAAAAAAAA ++++++++++++++++++. Thank you for doing a great job . More
Michael Troedel provided outstanding customer service from start to finish. I first contacted Michael two weeks prior to my visit after purchasing my Ghibli from a private seller in Fort Lauderdale (I a from start to finish. I first contacted Michael two weeks prior to my visit after purchasing my Ghibli from a private seller in Fort Lauderdale (I am from Michigan). I am a retired Police Sergeant and US Army Command Sergeant Major. Having that background, I was seeking someone who shared my "attention to detail" and work ethic as this was my first Maserati (my dream car that I had planned to buy once I retired from two long awarding careers, the US Army and Troy Police) and wanted to make sure my new car received the best care and safety inspection for the 1,400 mile drive back to Detroit. Michael and I spoke several times before I arrived in Fort Lauderdale and while at the dealership, enjoyed several discussions about the service being provided. I felt like I was visiting family with the trust and care he and the entire staff displayed during my visit. In addition to the great service and professionalism that Michael showed, my Technician/Shop Foreman (Brian), also displayed care and a high level of competence that exceeded my expectations, which is what I had hoped for as I planned this visit. I had the utmost trust and confidence in all the work he performed, and I'm happy to report that my 19.5-hour (1400-mile trip) back to Michigan was successful and without any mechanical issues!! I am so happy and would highly recommend both this dealership, the amazing service staff (Michael and Brad), and the amazing Technician/Foreman (Brian) to work on your vehicle with total confidence!! I also appreciate the follow-up call from Haylie (customer service) on my way home. I enjoyed sharing with her that I had driven approximately 800 miles at that point and all was going well. Very nice lady, very sincere and caring! Great Job, Crew! Keep up the amazing work, I am a Maserati customer for life, and thanks for your support and care of our Police/Military, it's appreciated more than you know! Be Safe, Joseph Haddad (US Army Command Sergeant Major and Retired Troy Police Sergeant). More
Excellent service. Expensive but worth it. I have been working with Luis for over 10 years and he is the best there is in the business. Expensive but worth it. I have been working with Luis for over 10 years and he is the best there is in the business. More
Joe Esquerra was amazing and an outstanding customer service. Always on top of things and keeping me informed all the time. Completely recommend it, and looking forward to continuing to be their custom service. Always on top of things and keeping me informed all the time. Completely recommend it, and looking forward to continuing to be their customer for years to come, both from the purchaser perspective, but also for service related items. More
This service department is AAA++++ Thats why i will always purchase my vehicles thru them. Luis my service consultant is top notch very professional and attentive to my needs on my vehicle. always purchase my vehicles thru them. Luis my service consultant is top notch very professional and attentive to my needs on my vehicle. More
Michael is always a pleasure to work with. He even had someone come do the car exchange for me so I didn't have to drive back to FLL. He even had someone come do the car exchange for me so I didn't have to drive back to FLL. More
I was kept in the loop regarding everything that was happening. No problems and constant communication. happening. No problems and constant communication. More
Joe is the most professional and courteous person in the car business he should give lessons car business he should give lessons More
Awesome service! Thank you Tanisha for reminding me that it was time for car maintenance! Thank you Michael for your awesome customer service and care for my car! Thank you Tanisha for reminding me that it was time for car maintenance! Thank you Michael for your awesome customer service and care for my car! More