Ferman Mazda - Brandon

Charlie was truly great from start to finish. He was patient and took his time helping us find not just the right car, but the exterior, interior, and features that were important to us. The day He was patient and took his time helping us find not just the right car, but the exterior, interior, and features that were important to us. The day resulted in the perfect car which was honestly better than what we had hoped for when we first walked on the lot—including the price. That brings me to the next thing: Everyone we encountered was low-pressure and transparent. Based on my experience, I’d recommend Ferman Mazda without hesitation. Thanks Charlie and everyone who played a part in making our experience a positive one! More

Charlie was a consummate professional. He was very helpful & did everything he could to make the experience as smooth as possible He was very helpful & did everything he could to make the experience as smooth as possible More

Charlie did an exceptional job helping me purchase this vehicle. I initially wanted an older model but Charlie explained how with a newer model I could still be covered under warranty and assisted me great vehicle. I initially wanted an older model but Charlie explained how with a newer model I could still be covered under warranty and assisted me greatly with selecting this vehicle. More

Great customer service, very easy to work with, and they were very fast with processing paperwork were very fast with processing paperwork More

I’m very impressed my last experience with Ferman of Brandon all personnel in the dealer. Outstanding transaction with my new auto. Brandon all personnel in the dealer. Outstanding transaction with my new auto. More

Charlie has been absolutely amazing and incredibly patient with me! I walked in on a Wednesday evening around 5:30 PM just to “look,” with no real plan. The friend who was with me highly recommended t patient with me! I walked in on a Wednesday evening around 5:30 PM just to “look,” with no real plan. The friend who was with me highly recommended the CX-5 since he owns one and loves it. All I knew was that I wanted a car with parking sensors, a power liftgate, and light-colored interiors (tan or white). Charlie worked tirelessly to find exactly what I was looking for and never made me feel rushed or pressured. At first, I was considering buying, but as we talked, I realized that leasing — which I’ve had for my past three cars — is still the best option for me. Charlie was very supportive and helped me find the perfect solution without pushing me in any direction. In the end, I walked out with a beautiful 2026 CX-5 lease with all the features I wanted (and more!), and to top it all off, he had the car waiting for me with a giant pink bow on it — my favorite color! 💖🎀 It made the whole experience feel extra special. Charlie is also a fellow cat lover, which made the experience even more enjoyable for me - Crazy Cat Lady!. 😊 I highly recommend Charlie, especially if you’re like me and don’t know much about cars. He truly made the entire process easy, stress-free, and even enjoyable! More

very easy, had another local mazda dealer mislead us on an internet deal. the choice was easy ! these folks gave us a good deal and stuck to the deal period. made a deal over the phone sunday, picked up th an internet deal. the choice was easy ! these folks gave us a good deal and stuck to the deal period. made a deal over the phone sunday, picked up the car monday. More

We enjoyed dealing with Charlie He was not high pressure but very knowledgeable about your cars. I told him what i was looking for and he steered me to the correct car right away I would recommend Mazda an but very knowledgeable about your cars. I told him what i was looking for and he steered me to the correct car right away I would recommend Mazda and Charlie to my friends. More

I had an amazing experience working with Ben Doucette at Ferman Mazda in Brandon. From start to finish, he was incredibly transparent, which made the entire process feel stress-free and comfortable. He took Ferman Mazda in Brandon. From start to finish, he was incredibly transparent, which made the entire process feel stress-free and comfortable. He took the time to clearly explain everything and made sure I understood all of my options—no pressure, no hidden surprises. What stood out most was that Ben was never pushy. He genuinely cared about helping me find the right car, not just making a sale. That kind of honesty is rare at dealerships, and it made a huge difference in my experience. He was also extremely thorough and thoughtful throughout the process. He made sure every detail was handled and went above and beyond to ensure I was more than happy with my decision. I truly felt like he had my best interest in mind the entire time. I would also like to highlight to great service from the financial manager Jose Acevedo. He was personable, transparent, and overall extremely helpful. He made me feel very comfortable discussing my financial options. Overall, this dealership is trustworthy and customer-focused. You can tell they really look out for their customers, and Ben is a big part of that. I would absolutely recommend him to anyone looking for a smooth, honest car-buying experience. More

This is my 3rd car with Ferman Mazda. Always great service! Thank you all! Keep it going. Always great service! Thank you all! Keep it going. More