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Ferguson Buick GMC

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.6
86 Reviews
Why should you buy from Ferguson Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in COLORADO SPRINGS. Visit us today to discover why we have the best reputation in the COLORADO SPRINGS area.
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950 S Academy Blvd

Colorado Springs, CO

80910

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Showing 86 reviews

July 20, 2025

The worst service experience ever. They didn’t order the parts when they said they would. Kept moving back my service date until I choose another dealership. Not the GMC service I’m us More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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July 19, 2025

Daniel in Service Department was great. Took the time to understand my trucks issue and the mechanics got it fixed. No more "in 88 miles speed will be limited to 55mph" warnings. More

by BNBARBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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July 19, 2025

Thank you Ferguson staff for the great 👍 service. Customer service is excellent . thanks again for the great service More

by Vin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Himes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donte Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2025

Much faster than estimation of repair people in the office very accommodating kind friendly service More

by JBDURTSCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
July 18, 2025

Very happy with the overall results and taken the time to address any concerns. Service department is top notch!! More

by J.WILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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July 18, 2025

All the service advisors are professional, friendly and intentional about customer service. I have always felt like I am the priority even when the service department is busy. More

by CANDYMAN677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Himes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donte Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burger
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July 17, 2025

Daniel and his staff really took care of me. Make sure got me a prompt appointment and the service was good and Speedy More

by MIKEHERNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel service
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July 10, 2025

Great service with good people. Always feel welcome and they explain any vehicle issues thoroughly. More

by KARENPALUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
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July 09, 2025

After 5 years we will need to change service centers. Staff has changed and is no longer customer centric. After a major repair you did not honor your service agreement warranty. More

by HENNENDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 10, 2025 -

Ferguson Buick GMC responded

We're sorry to hear about your recent experience and appreciate you taking the time to share your concerns. We’d like to learn more and see how we might be able to assist—please contact our Service Manager, Jared, at 719-219-9241 to further discuss the situation.

July 09, 2025

Service department is relatively receptive and helpful. I do think they need to be a little more thorough when customer can’t really explain exactly what the issue is, but knows there is an issue. More

by Bhawk198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work any of them.
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Jul 10, 2025 -

Ferguson Buick GMC responded

Thank you for the feedback—we’re glad to hear our team was helpful. We appreciate your suggestion and will share it with our staff as we work to improve. If we can offer any additional info or support, feel free to reach out to our Service Manager, Jared, at 719-219-9241.

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