Feldman Kia
Novi, MI
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140 Reviews of Feldman Kia
Outstanding service and employee cooperation On June 24, 2015 I contacted Andrew Jackson regarding having an oil change, etc. He arranged an appointment the following day. The service provided w On June 24, 2015 I contacted Andrew Jackson regarding having an oil change, etc. He arranged an appointment the following day. The service provided was excellent including vacuuming the interior floors and removing grease marks from the front leather seats. Andrew continues to go beyond the "call of duty" and is an asset to your organization. Bob Grove More
Great experience They took me as a walk-in, quickly took care of all my vehicles issues, and had the vehicle ready to go within a few hours. Great experience! They took me as a walk-in, quickly took care of all my vehicles issues, and had the vehicle ready to go within a few hours. Great experience! More
Out of town emergency I had an out of town emergency. They were great and got my soul up and running by the next afternoon. And then my car made it back to Buffalo. I had an out of town emergency. They were great and got my soul up and running by the next afternoon. And then my car made it back to Buffalo. More
"TOPS in Service to Customers All my experience with your service dept have been GREAT --- especially the PRESIDENT (Andrew Jackson) who is the best of the best ---- you better be All my experience with your service dept have been GREAT --- especially the PRESIDENT (Andrew Jackson) who is the best of the best ---- you better be paying him good or he will SNAPPED up by another dealership and I will have to follow him!! Thank you, Mike Elenbaas More
EXCELLENT SERVICE From the time I came in to lease my 2015 Kia Optima (July 2014) to my third vehicle service, I've had nothing but excellent service. Everyone is alwa From the time I came in to lease my 2015 Kia Optima (July 2014) to my third vehicle service, I've had nothing but excellent service. Everyone is always friendly and courteous. I will and have recommended Feldman Kia to my friends and family. Keep up the good work More
Car purchase New purchase experience was great . No pressure, good financing, Steve smith is a very kind good sales person. Would highly recommend to my friends an New purchase experience was great . No pressure, good financing, Steve smith is a very kind good sales person. Would highly recommend to my friends and family More
60,000 mile maintenance I'm moving out of the area and decided to take in my 2011 Kia Soul to get its 60,000 mile maintenance done. Andrew Jackson explained everything that t I'm moving out of the area and decided to take in my 2011 Kia Soul to get its 60,000 mile maintenance done. Andrew Jackson explained everything that they usually do for that and even said he wouldn't charge me for things it didn't need (like a filter). He even said when I'm in a new area to not be upsold by other dealers and have certain parts replaced. That totally shocked me because other places aren't that honest. It took about two hours and Andrew surprised me again and discounted the services 10% for me. Highly recommend! More
scammed by a percieved reputable dealer I explained to the sales person that I needed a reliable vehicle nothing fancy. I work two jobs and I'm a grandmother trying to make ends meet. I boug I explained to the sales person that I needed a reliable vehicle nothing fancy. I work two jobs and I'm a grandmother trying to make ends meet. I bought the 2009 Impala which was my "only option with the credit issues" I have. I now have a 250 dollar a month note and my Impala is in the shop four months later needing a new transmission. I suppose if I had come in with excellent credit and money to burn. I'd be okay now. Instead I'm missing work with hopes of rebuilding my credit down the drain. Please if you're female and alone, don't go to Feldman Kia. Beware this dealership. More
Customer satisfaction matters The staff at Feldman Kia was very personable and committed to making sure that my purchase experience met my expectations. I would definitely recommen The staff at Feldman Kia was very personable and committed to making sure that my purchase experience met my expectations. I would definitely recommend this dealership. More
Jason and the Kia Team ARE EXCELLENT! Great service as always...! Jason and the rest of your Feldman Kia Team has always provided excellent service each time I brought my car in for servic Great service as always...! Jason and the rest of your Feldman Kia Team has always provided excellent service each time I brought my car in for service. Service is ALWAYS quick, friendly, and economical and Jason points out what's was done and what's recommended what's next. He also provides quotes,coupons, and recommendations I may ask about for my car (accessories, etc.). EXCELLENT EXPERIENCE! More