Feldman Ford, LLC
Detroit, MI
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39 Reviews of Feldman Ford, LLC
Quick Lane I took my Ford Focus to the Quick Lane for an oil change and tire rotation. When they called me to pick it up they said the nozzle to the washer fluid I took my Ford Focus to the Quick Lane for an oil change and tire rotation. When they called me to pick it up they said the nozzle to the washer fluid was missing and it was 25 dollars to fix it. I declined. When I brought the vehicle I to the shop the nozzle was on the hood intact. Someone took it off and broke it. I found the part under the hood with the plastic broken. More
Short service Good people Mohamad Baydoun my sale man professional work hard to make Costemer happy and mike service man hard worker keep him self buzz all the time Good people Mohamad Baydoun my sale man professional work hard to make Costemer happy and mike service man hard worker keep him self buzz all the time More
Nice experience I have purchased or leased many cars from Jorgensen. It has always been a great experience. Mr. Warren was great. He provided good customer service I have purchased or leased many cars from Jorgensen. It has always been a great experience. Mr. Warren was great. He provided good customer service and was available to answer all questions. More
Great experience A very pleasant atmosphere. Staff is very pleasant, polite, informative. I personally thanked the person who actually worked on my car. My car i A very pleasant atmosphere. Staff is very pleasant, polite, informative. I personally thanked the person who actually worked on my car. My car is running well. Thank you for a great experience. Thanks Mr. Brandenberg for hiring such a wonderful staff. Eunice Wade More
Pleasant experience We are very pleased and happy with our salesman at this particular dealer. I will definitely recommend this dealership to family and friends. I have We are very pleased and happy with our salesman at this particular dealer. I will definitely recommend this dealership to family and friends. I have been doing business with them for several years now. More
Fluid process, excellent communications I custom ordered an F150, and the whole buying process was smooth: no hassles. They evaluated my Trade-In then, and made me an offer, with the not I custom ordered an F150, and the whole buying process was smooth: no hassles. They evaluated my Trade-In then, and made me an offer, with the note that it could go down a little due to miles by time the truck was build and delivered. It went down some, but was still better than anywhere else I took it to be appraised. The post-ordering communications was outstanding; if I called or emailed, it was usually a near immediate response, but worst case within the next business day morning. When it finally arrived. We were able to identify all incentives available to me, the approx trade in and the financing approval before I walked in, and the paperwork was quick and I was out the door sooner than I ever expected. It pays to be prepared. When I was there to pick up the truck, it was pretty late, after 7pm, and the owner was there asking how my experience went. My salesman told the owner I was a Navy vet (the owner was an USAF vet) and we dropped into a casual trash talking that veterans always do... so, suffice to say, the owner was instantly approachable, concerned about how my experience went, and had a great sense of humor too. Would (will) recommend, all in all a great experience. More
Service...Service...Service! I've been a loyal customer with Mike for years mainly because of the excellent service him and his staff provide. Of course Mike ALWAYS gives me the I've been a loyal customer with Mike for years mainly because of the excellent service him and his staff provide. Of course Mike ALWAYS gives me the best deals that other dealerships can't match. Mike and his staff make trading leases a very smooth transition. Thank you Mike! More
Gave a one star because 0 isn't an option!!! Bought a certified car from them, 13 months after owning the car the steering gear breaks turning onto woodward. Luckily as I crossed all lanes of tr Bought a certified car from them, 13 months after owning the car the steering gear breaks turning onto woodward. Luckily as I crossed all lanes of traffic I managed to not run into anyone or get killed myself. Jorgenson told me pay up on a 2000 dollar bill for repairs because my certified car was past warranty at not even 53k. If you put tires on crap and call it certified, it's just certified crap. Do not buy from this dealership! I will never go back or refer them to anyone! More
Best Dealership I have been leasing my cars through Jorgensen Ford for about 25 years now and wont go anywhere else. I always recommend everyone to come here! Greate I have been leasing my cars through Jorgensen Ford for about 25 years now and wont go anywhere else. I always recommend everyone to come here! Greatest Sales Staff around, very helpful, very knowledgeable and continued support. Love my 2018 Explorer!! More
Jorgensen Ford - Salesman Wille Warren I have been Leasing & Purchasing cars from Mr. Willie Warren at Jorgensen Ford for 30 Years. He has excellent customer service skills and is knowledg I have been Leasing & Purchasing cars from Mr. Willie Warren at Jorgensen Ford for 30 Years. He has excellent customer service skills and is knowledgeable about Ford products. He suggest what you may need or listens to want you may want to drive. He continues to support you after the sale. This ensures the details of the car are understood in its digital operation. Personally for me, Mr. Willie Warren already knows went it comes to buying a car. I really come to buy a sunroof and whatever car comes with that great price is for me. Other words he makes sure I get a great car and at the best deal possible. My last car was a 2007 Ford Fusion at 211,100 miles before I gave it to Mother Waddles Charity still running with original engine! Now I'm driving a 2018 Fusion and I love it. Large trunk, good on gas, great looking. More