I will never purchase another vehicle from any Feldman dealership. I took my 2018 Ford Expedition Max in to have my A/C fixed last June. They allegedly replaced the condenser and refilled the freon. However, a month or so later, my A/C is running hot again. I was told that if it runs hot again, it probably has a pin hole in it somewhere and to bring it back and they would run the dye through it to locate the leak. At the time, they tried to coerce me to pay out of pocket for this repair but the A/C was still under warranty and I ended up not paying anything. However, it ran hot a month or so later but due to me coaching, and teaching, it took some months before I could make an appointment to get my truck back in for repairs. Each time I tried to make an appointment, I was told that they were short staffed and I would have to leave my vehicle for several days just for them to look at. I asked for a loaner and was told they do not have any. I tried again this past June and was told the same thing. This was repeated when I was at the dealership today. I was also told today that the A/C is no longer under warranty and in addition to the wait with no loaner, I would have to pay out of pocked. This is unacceptable business

Has very good service had my car in and out young man named Chris was very helpful front desk people were really nice and respectful

My transition into a new vehicle was very easy. The salesman was professional & knowledgeable. I would recommend Jorgensen to anyone and as long as I'm driving Ford vehicles that's where I'll be going.

The reason I have returned to Jorgensen Ford to lease five cars speaks to the quality of the service I have received from everyone at the dealership. Persons in all of the departments have been very knowledge and professional. Mr. Willie Warren is my salesperson. On a scale of 1 to 10 for customer service, I would give Jorgensen Ford a 10. My most resent visit was for service.

They fixed my recall part but now my trucks pulling in the front really bad. But they offered no solution just a high priced resolution

Dealership is too high. Charge for numerous things.I been a royal customer for several years.But I am not happy with my bill charges.