Feldman Chrysler Dodge Jeep Ram of Woodhaven
Woodhaven, MI
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238 Reviews of Feldman Chrysler Dodge Jeep Ram of Woodhaven
Great, caring service One February a while back, I walked into McInerneys after both our cars died within weeks of each other. Both my schedule and my husband's schedule ar One February a while back, I walked into McInerneys after both our cars died within weeks of each other. Both my schedule and my husband's schedule are crazy and somehow - with extreme patience! - Casey managed to give us everything we wanted in a car, and work around our schedules so that it was so easy and painless for us. When my mother-in-law needed a new car, I told her she had to go to Casey. Again, he got her everything she wanted. Today, my mom went through the same process and Casey was so patient and kind and helpful, explained everything so she fully understood, and made sure to answer all her questions! Thank you, Casey, for taking such good care of my family. More
Casey Detloff - Highly Recommend Hello Casey, Our family wanted you to know how much we appreciated the exceptional customer service that we received last Saturday, July 29th. As Hello Casey, Our family wanted you to know how much we appreciated the exceptional customer service that we received last Saturday, July 29th. As you know, we started our day planning to just "shop around", not thinking that our son would be leaving with a beautiful 2017 Jeep Patriot on the same day!. You were so patient with us, showing us multiple options and thoroughly answered all of our questions! You excelled in how you treated us and by far, you are the best Sales Consultant that we have encountered in the many years of buying vehicles. We will certainly recommend you to friends and family in the future! Again, on behalf of our family, THANK YOU!! Graciela, Jaime and A More
Service department When I brought my truck in I was asked if i had an appt. When your engine light comes on you usually don't! I was told they were very busy so it may t When I brought my truck in I was asked if i had an appt. When your engine light comes on you usually don't! I was told they were very busy so it may take "a few" days to be looked at. Ok, no problem now it has been a week and as far as i know it hasn't even been looked at yet. This is unacceptable and had I know i would have gone to another dealership. More
Another GREAT EXPERIENCE with Casey Dettloff! My Wife and I leased our second car with Casey Dettloff. He is very easy to work with and makes the process enjoyable. I will definitely be back to My Wife and I leased our second car with Casey Dettloff. He is very easy to work with and makes the process enjoyable. I will definitely be back to work with Casey again. More
Worst experience with service department! I have never been treated so rudely in my life! I hope the service technicians get talked to after my visit with the manager today. He was very nice, I have never been treated so rudely in my life! I hope the service technicians get talked to after my visit with the manager today. He was very nice, but I won't be leasing another car there when this lease is up. More
will not be back Very disrespectful, especially Ken the Service Manager, who refused to submit digital pictures for a warranty repair, actually told me he doesn't work Very disrespectful, especially Ken the Service Manager, who refused to submit digital pictures for a warranty repair, actually told me he doesn't work for Chrysler so go ahead and call as many big shots at Chrysler, because he wakes up and puts his pants on and comes to work and it isn't for Chrysler. He also told me my repair was an Act of God and to file an insurance claim if I wanted it fixed. I was also told they do not get paid timely with warranty work, I guess that's why they do not want to be bothered. I will never deal with this dealership again and have already submitted the complaint about this dealership to Chrysler/Jeep. More
Fantastic, professional service I have purchased my last 2 trucks through Casey and will be back every time. He is extremely professional but not a stuffed shirt, he's a real guy th I have purchased my last 2 trucks through Casey and will be back every time. He is extremely professional but not a stuffed shirt, he's a real guy that truly cares about you. His hard work has earned my business for a lifetime, so don't even think of retiring! More
A car guys dealership! Great customer service. I direct family and friends to see Drew Rose, he's proactive, knows product line and works hard to ensure client satisfaction. Great customer service. I direct family and friends to see Drew Rose, he's proactive, knows product line and works hard to ensure client satisfaction. More
Trade 14 Durango/Buy 17 Durango Casey Dettloff made another smooth car trade/buying transaction for us. Knowledgeable salesman that put us in the Durango we wanted. We would defini Casey Dettloff made another smooth car trade/buying transaction for us. Knowledgeable salesman that put us in the Durango we wanted. We would definitely recommend you to look him up at this dealership. Thanks again, Jason and Justine More
Great experience I would highly recommend purchasing a vehicle from Casey Detloff. Not only did he get me in the vehicle I wanted but he worked hard to keep me within I would highly recommend purchasing a vehicle from Casey Detloff. Not only did he get me in the vehicle I wanted but he worked hard to keep me within my budget. When we purchase our next vehicle, we will be going back to see Casey. More