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Feldman Chrysler Dodge Jeep Ram of Woodhaven

Woodhaven, MI

3.3
238 Reviews

23940 Allen Rd

Woodhaven, MI

48183

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238 Reviews of Feldman Chrysler Dodge Jeep Ram of Woodhaven

December 18, 2017

No huuman feelings I put my car in for service 12/11/17 for a repair that cost me 866.00. On 12/12/17 I picked up my car and on my way home I was involved in a hit and More

by makowskida
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike, Ron, Roxanne
Dec 19, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. I would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact me directly. Sincerely, Ken Broughton, Service Director | kenb@woodhavencj.com

November 29, 2017

Thanks, Casey: I love my new Jeep! Casey Dettloff is an outstanding salesman. My new Jeep Grand Cherokee is the first car I have ever owned- I am in love with it! Casey offered superior More

by kraleshire18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Dec 01, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

It was a pleasure to read about your first buying experience working with Casey. Congratulations on your new Jeep Grand Cherokee! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

November 16, 2017

refused to answer my calls and refused to do a recall repair Received a recall notice from Chrysler. Every time I called they referred me to voice mail. Left several messages but they never replied. Called th More

by william havican
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Never was helped
Nov 17, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for alerting us to this issue, William. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Ken Broughton, Service Director | kenb@woodhavencj.com

November 13, 2017

Casey helped me all the way to the end! Casey was great to work with from the beginning. I had not purchased a car in a long time and I was kind of clueless about the process. I just knew More

by Bulick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
casey dettloff
Nov 15, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for leaving us this review! I am very happy to hear that Casey could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

November 03, 2017

Casey "The Great" Dettloff embodies what every car salesman should be. He went above and beyond throughout my entire Jeep Wrangler buying experience, he answered all my questio More

by Keenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Nov 06, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Keenan, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Casey was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

October 27, 2017

Casey is the man!!!! As a previous employee of McKinerney's I can vouge for Casey's hard dedication as the excellent salesman he is. After purchasing my vehicle, I was ver More

by B.Sparkz5.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Detloff
Oct 31, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Casey was able to meet your needs. At McInerney's Chrysler Jeep, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

October 21, 2017

Casey Dettloff is your Man If you need a new car or lease go see Casey Dettloff he's a great salesman. Took his time to talk and get to know me, and explained everything about More

by Jeep4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Oct 23, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thanks for the 5-star review, Jeep4life! Casey IS the man, and we're very pleased to hear he took such great care of you. We strive to deliver personalized and professional care to every customer, and hearing your words ensures we are doing just that. When you need us, we're here for you. Sincerely, Dan McInerney Jr., Sales Manager, 734.362.3100 | danjr@woodhavencj.com |

October 20, 2017

Casey is first a person that is soooooo special. He treats his customers as human beings, remembers their names, always ask how they are, welcomes you to More

by Carman35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr McInerney
Oct 23, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thanks for this thoughtful and genuine review, Carman35. We value having Casey as a member of our team because he delivers exceptional customer care. We are happy to hear you feel the same and are grateful you took the time to leave us this review. We’ll pass on your kind words to Casey and when you need us again, please reach out! Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com |

October 19, 2017

Would highly recommend Casey Dettloff It was a pleasure to work with Casey Dettloff. He is very knowledgeable in the products he’s selling. Would recommend to everyone I know. More

by MrCvette
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Oct 23, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thanks for this amazing review, MrCvette! We're happy to hear that Casey made your visit worthy of this 5-star review! We pride ourselves on delivering exceptional customer care, so hearing your words ensures that we are doing just that. Feel free to reach out whenever you needs us again! Best, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com |

October 19, 2017

Another great experience with Casey Detloff Another smooth experience dealing with Casey Detloff and McInerney! The process went smoothly and Casey was helpful answering all my questions. Love More

by Lhamel9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The woman in finance (can’t remember her name)
Oct 23, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thanks for this great review, Lhamel9! We are very grateful to have Casey on our team and that he made your process easy-going and satisfying. Reviews like this help us ensure we're providing exceptional service. When you need us again, please reach out! Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com |

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