Fayetteville Ford, LLC

very welcoming and provided detail information on the car I was satisfied with the deal of Ford Explorer 2015, Kathleen was my sale rep, she provided excellent information on the car, she provided answers to I was satisfied with the deal of Ford Explorer 2015, Kathleen was my sale rep, she provided excellent information on the car, she provided answers to my questions, and she master how the tech inside the car works. the price was not negotiable, which helped us save time. More

Good but doesn't take COVID seriously I've taken my car and truck in for service here for almost a decade and have no complaints about it. The thing is, nobody is wearing masks or distanci I've taken my car and truck in for service here for almost a decade and have no complaints about it. The thing is, nobody is wearing masks or distancing, and I am SUPER uncomfortable with that. Our COVID cases are going way up in metro Atlanta, and I am someone who doesn't look medically fragile, but I am. I wish the employees would wear masks and encourage customers to do so, too. We know that wearing masks inhibits the spread of the virus, and we know that there's absolutely nothing unsafe about wearing masks for over 99 percent of the population, and I don't feel comfortable bringing my car here until there's a vaccine because of the lack of masks and distancing. Sadly, because idiots have politicized mask-wearing and some people inexplicably think that *not* wearing a mask is a sign of their freedom (to infect me, I guess? thanks for that), I'm not comfortable telling them in person. More

Pleased with the service from Michael and Stacey. They located the car I wanted and obtained it. Provided good customer service during the entire searching with the service from Michael and Stacey. They located the car I wanted and obtained it. Provided good customer service during the entire searching and purchasing process. More

Always get my scheduled oil changes here. They listen to my concerns about my car and try to resolve any issues I might be having. They're always friendly and courteous to me. On my last visit, Taryn Denney my concerns about my car and try to resolve any issues I might be having. They're always friendly and courteous to me. On my last visit, Taryn Denney was especially helpful to me. More

Sam Davis worked hard to make sure work was completed successfully. Now, after a couple of hundred miles of driving/testing all functions on the steering wheel are working smoothly and accurately. This i successfully. Now, after a couple of hundred miles of driving/testing all functions on the steering wheel are working smoothly and accurately. This is the only place that has serviced this F150 Lariat Super Crew 4 x 4 since I bought it on 8/31/2015. Great service and communication. More

Great, quick service Had the early morning appointment and was seen right away and they got everything done quickly. Oil change and filter for the truck. Much appreciated Had the early morning appointment and was seen right away and they got everything done quickly. Oil change and filter for the truck. Much appreciated! More

Employees were very courteous, cost was reasonable wait was minimal I will come back. Shuttle was available although I chose not to use it. Waiting area was comfortable. was minimal I will come back. Shuttle was available although I chose not to use it. Waiting area was comfortable. More

I experienced outstanding customer service during my most recent visit. There was a very short wait time. My service advisor ensured my concerns were met. recent visit. There was a very short wait time. My service advisor ensured my concerns were met. More

First quality service I received from Alan Vigil Ford. Those people are so Knowledgeable. The service rep Keith Slappey took me right in and had the tech find what was the problem which he inturn phone Those people are so Knowledgeable. The service rep Keith Slappey took me right in and had the tech find what was the problem which he inturn phone me to let me know they had ordered the parts and it would take a couple of days.. I was kept updated on all which certainly impressed me. I'm in my 70's and depend on the expert Keith Slappey to keep my car in good shape. Which i would recommend this dealership and him to anyone. Great Service. Many Thanks... More

Bethany was very hopeful, and professional. She also assisted me with my Ford Pass app, I was enable to access the tire pressure site. Thanks! assisted me with my Ford Pass app, I was enable to access the tire pressure site. Thanks! More