Fayetteville Ford, LLC

Sold a Lemon I purchased a 2015 Camaro less than 40 days ago! I had an appraisal done and found out that my car has a bent frame, replaced fenders and a repainte I purchased a 2015 Camaro less than 40 days ago! I had an appraisal done and found out that my car has a bent frame, replaced fenders and a repainted hood which means a previous accident! This info was not revealed to me during the purchase price! I was told my car had a score of 91..the highest for a used vehicle. I was told to contact Auto Check to purchase my car back because of this! A car should not be sold that has a bent frame! My car has a guaranteed buy back warranty from Auto Check! I was told that it is the responsibility of the dealership to reverse the sale! They are playing the point the finger game so I have had to obtain a lawyer to handle the situation for me! I will never use the services of Allan Vigil Ford Of Fayetteville because of the inconvenience and the lack of cooperation from the company! I have submitted a complaint with the BBB and plan on contacting the news to inform all of my experience! Allan Vigil Ford Of Fayetteville does not provide great customer service! I advise no one to visit or shop with the dealership! I’m just getting started! Hopefully the situation is addressed and handled in a timely manner so that my opinion can be retracted, if not it will only get worse on their part! I plan on experiencing justice! More

Service Sells Cars and Trucks We all know that service departments sell cars, not the dealers or salespersons. Mark and the service team at Allan Vigil in Fayetteville GA have ensu We all know that service departments sell cars, not the dealers or salespersons. Mark and the service team at Allan Vigil in Fayetteville GA have ensured this dealership will be my first stop when I'm in the market for a new vehicle. Prompt, efficient service without any gimmicky "you need this and that". More

Excellent dealership Steve in sales is awesome. Had my first warranty work done there and all went without a hitch. I ordered a hard roll top tonneau cover. It took a coup Steve in sales is awesome. Had my first warranty work done there and all went without a hitch. I ordered a hard roll top tonneau cover. It took a couple tries to get the correct one, but returns were no problem and didn’t stop till I had the right one and was satisfied. More

Great service! Making the appointment was simple to do online. The following day I dropped off the vehicle and they where ready to receive it. Fast service and retur Making the appointment was simple to do online. The following day I dropped off the vehicle and they where ready to receive it. Fast service and returned before lunch. Great job! More

Friendly and helpful staff I purchased a 2017 Escape in December and brought it in for an oil change - I received excellent customer service and the staff members were very frie I purchased a 2017 Escape in December and brought it in for an oil change - I received excellent customer service and the staff members were very friendly. More

Great Experience I love this dealership! Keith Slappey is amazing and always does a awesome job. My car was ready on time and I am very happy. I love this dealership! Keith Slappey is amazing and always does a awesome job. My car was ready on time and I am very happy. More

Friendly Staff but the website was wrong. I scheduled an oil change on my Ford F-250 on the dealer website. I selected the correct truck and Engine (6.7L Diesel) and it gave a price for "basic I scheduled an oil change on my Ford F-250 on the dealer website. I selected the correct truck and Engine (6.7L Diesel) and it gave a price for "basic service" which was $52, which I thought was kinda low. The reality is, that they tell you $52 regardless of vehicle selection. They know this and have not/will not fix it. I ended up paying over $100, which I thought was high for non-synthetic oil. If I can be allowed to select the engine, then show me a price that's relevant for that engine. It's not that the price was a little off, it's that it was DOUBLE what the site said it would be. I will not give 5 stars to a dealership that let's something this simple go unnoticed, And I'm sure I'm not the first to bring it up. More

Excellent personal care Alan Vigil Fayetteville provides excellent timely service and always ensures I am aware of any issues with my vehicle found during the service that ne Alan Vigil Fayetteville provides excellent timely service and always ensures I am aware of any issues with my vehicle found during the service that need to or will need to be addressed. Very friendly, trustworthy, and knowledgeable staff. More

Love my truck! They had the perfect F150 Limited on their lot in Morrow and our salesman drove there and brought it to Fayetteville me for my wife and I to see! Low They had the perfect F150 Limited on their lot in Morrow and our salesman drove there and brought it to Fayetteville me for my wife and I to see! Low pressue sales, excellent price and great service! More

Quick, excellent experience. Service Rep was knowledgable, courteous and easy to work with. Service/repairs completed as described and on time. Enjoyable experience and will conti Service Rep was knowledgable, courteous and easy to work with. Service/repairs completed as described and on time. Enjoyable experience and will continue to bring my vehicle to Alan Vigil. More