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Faulkner Toyota of Harrisburg

Harrisburg, PA

4.7
226 Reviews
Faulkner Toyota is a proud member of the largest family owned dealer group in PA. The Faulkner Organization consists of twenty-six dealerships representing 7 years of experience and 41 total franchises comprised of twelve domestic and ten import brands employing more than thousand people. Founded in 1932 by Henry Faulkner Sr. further developed by Henry Faulkner Jr. and continuing under the third generation of Faulkner management the Faulkner Organization takes pride in both customer and employee satisfaction attainments.
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3400 Paxton Street

Harrisburg, PA

17111

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Showing 226 reviews

June 04, 2026

Nice sales staff, no pressure and no games. Eased my buying anxiety. I thoroughly expected all the typical sales pitches and pressure, but found none. Would definitely shop here again. More

by mrmeanie78617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Faulkner Toyota of Harrisburg responded

It’s great to hear our sales team provided a pressure-free experience. We’re glad we could ease your buying anxiety and offer a straightforward process. We look forward to serving you again.

June 04, 2026

It wasva fantastic service and Dimitri, the Moldova seller was an amazement and wonderful person. I haven't seeing in my life a person who really take care of his client very well. I was so impressed a More

by Father Rodrigo Arrazola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jun 04, 2026 -

Faulkner Toyota of Harrisburg responded

We appreciate the five-star rating and congratulations on your new Toyota. We’re delighted our team provided attentive and cordial service that made your experience fantastic.

May 29, 2026

Faulkner totyota have nice and awesome salesperson who act like as family kids play ground and they doing paperwork fast as they can awesome people.. More

by Ashok jogi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khina upreti
May 30, 2026 -

Faulkner Toyota of Harrisburg responded

It’s wonderful to know our team treated you like family while handling the paperwork quickly. Thank you for choosing us for your new Toyota and for sharing your kind words.

May 29, 2026

This dealership on Paxton xx always provides great service no matter who I’m talking to. I feel safe being my vehicles to all the mechanics. As a women they take their time to explain to me what’s wro More

by Paige Rue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Lee.
May 29, 2026 -

Faulkner Toyota of Harrisburg responded

We appreciate you highlighting the care our service team provides. We’re glad the mechanics take time to explain repairs and that you feel secure trusting your Toyota Corolla with us. Thank you for your five-star review and we look forward to assisting you again.

May 17, 2026

Everyone was friendly and welcoming! Madison explained the vehicle and all the extras thoroughly! The sales department guy couldn't replace my fob, no fault of his own but he took time t More

by tonykeller65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2026 -

Faulkner Toyota of Harrisburg responded

We’re thrilled to hear everyone made you feel so welcome and that our team walked you through your new Toyota’s features. Thank you for your patience as we explored fob replacement options. Please reach out if there’s anything else we can do.

May 11, 2026

Always a pleasure to see these guys! !! Friendly, respectful, always helpful. Dave in the clean up always makes the vehicle sparkle!!! The entire service team is great!!! More

by mckolk21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
May 11, 2026 -

Faulkner Toyota of Harrisburg responded

It’s great to hear our team was friendly and respectful throughout your visit. We’re pleased your Toyota sparkled after our cleanup efforts. We look forward to delivering another positive experience.

May 11, 2026

Warranty work was completed in a timely manner. The work completed was done satisfactorily as of today. I have always been happy with Faulkner Toyota service. More

by mikegeissinger43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan England and Lee Sprout
May 11, 2026 -

Faulkner Toyota of Harrisburg responded

We’re happy to know the warranty work on your Toyota 4Runner Hybrid was completed quickly and met your satisfaction. Your continued confidence in our service team means a lot. Thank you for sharing your feedback.

May 09, 2026

Faulkner strives to meet the needs of the buyer. All employees were courteous and professional. More

by Hoopswidow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri Nanii
May 09, 2026 -

Faulkner Toyota of Harrisburg responded

It’s fantastic to know our team met your needs with professional and courteous service. We appreciate your five-star review and your choice of Toyota.

April 24, 2026

I called in inquiring about getting my headlight bulb replaced. The employee said that I could just bring it in and they would put the vulb in for me since I bought the bulb there. I took my car in two d More

by malral9988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Apr 30, 2026 -

Faulkner Toyota of Harrisburg responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 08, 2026

Mr. Randy Spitler was an excellent Service Advisor. He explained my concerns and was patient and very helpful More

by spintarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Faulkner Toyota of Harrisburg responded

Thank you for sharing your positive experience with our service team. We’re pleased to hear our Service Advisor took the time to clearly explain every detail and patiently address your concerns on your Toyota Corolla Cross. We appreciate your feedback and look forward to assisting you again.

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