Faulkner Subaru Bethlehem

First Impression, excellent! I liked our salesman Craig. He was very knowledgeable and listened to what we wanted in a used car. The Manager, Nancy was very attentive and made sur I liked our salesman Craig. He was very knowledgeable and listened to what we wanted in a used car. The Manager, Nancy was very attentive and made sure we were taken care of and also happy to be there. More

Treated like a person & not just a commission If you are looking for a great deal, visit Craig Hower at Faulkner Subaru. I cannot say "thank you" enough to Craig Hower for not giving up on us. 201 If you are looking for a great deal, visit Craig Hower at Faulkner Subaru. I cannot say "thank you" enough to Craig Hower for not giving up on us. 2015 was a rough & difficult year for my husband & me. We stumbled a lot & had huge obstacles placed squarely in our lives' path. Craig understood that sometimes good people have bad luck, but their intention to make good is still there. When we were let down & turned away by others, Craig went the extra mile (& then some!). He found us an unbelievable car that completely exceeded our expectations. 2016 is looking up for us! Thank you, Craig! More

Knowledgeable Salesmen, Friendly Staff, Very helpful Unlike most, I had 2 Salesmen. Scott Flaherty sat with us and helped us decide what vehicle would best suit our family needs. He showed us several v Unlike most, I had 2 Salesmen. Scott Flaherty sat with us and helped us decide what vehicle would best suit our family needs. He showed us several vehicles, had us test drive whichever one(s) we wanted. He had a lot of patience and didn't rush me even when he had to keep running out in the bitter cold. I made my choice and scheduled a purchase/pick-up date for later that week. Unfortunetly Scott was sick on my pickup day so he arranged to have Jared Neff handle the delivery for him. Jared, like Scott, was very knowledgeable and went over everything to make sure I was comfortable with the vehicle and familiar with all the features. If I had was to purchase another vehicle I would be hard pressed to choose which of the two I would have as my 'Salesman" Frank Bernhard handled the paperwork end of the purchase. He too was very good at what he does and unlike others whom I have purchased a vehicle from, he made sure I knew exactly what I was signing. He did not just shove papers at me saying 'sign here'. During our 'wait' time we were approached by several other employees asking if we needed help or something to drink. Everyone we encountered at this dealership was very friendly. More

Roland Zuk,Sales and Leasing Consultant Roland was knowledgeable, friendly and professional in our recent Subaru Forester purchase. He had all the paperwork ready and patiently answered all Roland was knowledgeable, friendly and professional in our recent Subaru Forester purchase. He had all the paperwork ready and patiently answered all our questions and concerns. I would certainly recommend him to all my friends and family. More

Excellent Service Fast and courteous... I would highly recommend them to anyone. They are always willing to go above and beyond to make sure you are taken care of. They Fast and courteous... I would highly recommend them to anyone. They are always willing to go above and beyond to make sure you are taken care of. They are awesome... More

Anthony Cruz, Subaru Service Advisor , was knowledgeable and took the time to explain things and answer my questions. He was also courteous, pleasant and friendly. I also appreciated th , was knowledgeable and took the time to explain things and answer my questions. He was also courteous, pleasant and friendly. I also appreciated the loaner vehicle, while my car was being serviced. Thank you. More

Easy process Easy from calling for appointment to paying the bill. Ease of making appointment, explained process and results, professional, well trained staff, cl Easy from calling for appointment to paying the bill. Ease of making appointment, explained process and results, professional, well trained staff, clean, pleasant waiting room. Keep it up! More

great service, friendly staff Bob was great he was very friendly and help with all my questions and made buying the car very easy even on his day off i could reach him on his cell Bob was great he was very friendly and help with all my questions and made buying the car very easy even on his day off i could reach him on his cell phone. Jeramie was great in helping us understand what all the paper work was about when were signing for the car. We are going to buy another Subaru in the near future. More

Exceptional service I came to Faulkner because they had the best prices for a new Subaru in the area, period. What I got was much more than a great price on my new Subaru I came to Faulkner because they had the best prices for a new Subaru in the area, period. What I got was much more than a great price on my new Subaru however. They gave me a great trade in appraisal and exceptional customer service. The sales rep even stayed late to go over the vehicle in detail with me. From setting up my phone to reminders for my next service appointment. This has been the best experience I've ever had a car dealership. I would highly recommend this dealership. More

Overall Experience My overall experience was excellent. They take the time to listen to your needs and wants. I would recommend Faulkner to anyone. Recommend to friends. My overall experience was excellent. They take the time to listen to your needs and wants. I would recommend Faulkner to anyone. Recommend to friends. More