Faulkner Nissan of Harrisburg
Harrisburg, PA
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Truck broke down in 4 hours from home. Went to Nissan Dealer. Warranty work. Replace the alternator. Told they would drive 100 miles to test it out to make sure the battery would hold ch Went to Nissan Dealer. Warranty work. Replace the alternator. Told they would drive 100 miles to test it out to make sure the battery would hold charge. Truck was towed home. Drove it a two miles from home. Truck broke from with same problem. Took to local Nissan dealer. They never installed the cable from the alternator. It was arching all Over. Luckily, no Other issues. The bolt it should have been attached to was not fused to the metal and no other electronic issues. This cost me $185 dollars. Others errors are not covered under warranty. More
After missing my flight due to car problems drive to Faulkner Niassan from entering the door to the repair shop I don’t think I could have been treated any better. Helped with dealing with my protectiv Faulkner Niassan from entering the door to the repair shop I don’t think I could have been treated any better. Helped with dealing with my protective plan, helped with car rental. Kept me informed from start to finish. I couldn’t be more pleased. I would drive to Harrisburg to buy a Niassan. Ron was wonderful, he deserves a raise! He knows his job well. Thank you More
I had a recent recall service. I scheduled online and got a complimentary Lyft ride home. That was good. BUT afterwards until next day afternoon there were no calls and they were t I scheduled online and got a complimentary Lyft ride home. That was good. BUT afterwards until next day afternoon there were no calls and they were too busy to answer my calls about status of the work. It seems they were short staffed during my service. I managed to get through eventually and got my truck back, but lack of communication is a serious issue for a service provider. The web site is not iPhone friendly. More
Unfortunately I made the mistake of buying my Nissan from another dealer. My wife and I have dealt exclusively with one of Faulkner Nissans sister dealers for sales and service for over 10 years. The service another dealer. My wife and I have dealt exclusively with one of Faulkner Nissans sister dealers for sales and service for over 10 years. The service we receive there made us long term customers. I’ve had repeated issues and frustrations with the dealer and service where I bought my Nissan. I decided to call Faulkner Nissan and see if they could help. Service was as awesome and they were as friendly as the service we’ve experienced from their sister dealer. Will only be bringing my Nissan to Faulkner Nissan moving forward. More
Super nice! Easy to deal with. Skylar and Carl are amazing! We will definitely be buying another vehicle from them in the future! Easy to deal with. Skylar and Carl are amazing! We will definitely be buying another vehicle from them in the future! More
Dealership is amazing! This is my third car lease and I strongly recommend this dealer to everyone! Skyler was amazing and took the time to make sure that she found me the This is my third car lease and I strongly recommend this dealer to everyone! Skyler was amazing and took the time to make sure that she found me the right car to meet my budget. More
Service department has the best employees. From check in to check out! You will get everything you need from Faulkner! From check in to check out! You will get everything you need from Faulkner! More