Faulkner Nissan of Harrisburg
Harrisburg, PA
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We drove up from Houston, TX & needed tires balanced & rotated, along with an oil change. Eric Haas, in the parts dept, informed me there was an open recall & was able to not only schedule me in immediate rotated, along with an oil change. Eric Haas, in the parts dept, informed me there was an open recall & was able to not only schedule me in immediately, but also was able to procure the ABS part to be installed the same day by Sean & his team. It was a pleasureable experience & they went out of their way to accommodate us; ensuring a safe vehicle to get us back to Houston. Thank you! More
The process of switching from one lease to another was hassle free. Did not feel pressured at any point and was provided with options that would fit my needs. hassle free. Did not feel pressured at any point and was provided with options that would fit my needs. More
They are always courteous and efficient. I think they believe I am crazy when I take my car in.. I drive ALOT, so I know when something is not normal, but they always tell me the multipoint I think they believe I am crazy when I take my car in.. I drive ALOT, so I know when something is not normal, but they always tell me the multipoint inspection andcservice history are great. I wish they would look a little deeper inder the hood Took several visits to finally get a faulty belt replaced. More
My first Faulkner service experience was very pleasant. Buddie was extremely polite. He explained every step of the process and guided me to the waiting area. Service was performed ahead of the time specif Buddie was extremely polite. He explained every step of the process and guided me to the waiting area. Service was performed ahead of the time specified. Buddie then guided me to the cashier and back to my car with instructions on how to exit the service area. He even washed my car! I look forward to future appointments. More