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Faulkner Nissan of Harrisburg

Harrisburg, PA

4.8
308 Reviews

3925 Paxton St

Harrisburg, PA

17111

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Showing 308 reviews

December 02, 2025

I just had a service and feel they lied to me. Not happy about this because it is the first issue I have had with them. More

by Wolfkaren16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these look familiar
Dec 03, 2025 -

Faulkner Nissan of Harrisburg responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at (717) 558-8220 so we can understand your situation better in order to try and turn your experience around. Thank you, Faulkner Nissan, Inc

November 30, 2025

Staff is always good present I'm going to help courteous kind clean facility very comfortable! More

by marticutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZAC HAFER, Josh Irvin
Dec 02, 2025 -

Faulkner Nissan of Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Faulkner Nissan, Inc. We can't wait to see you again, have a great day.

November 27, 2025

Completed the oil change really quick and were very helpful and respectful. Look forward to going again! More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unsure of employee names
Nov 28, 2025 -

Faulkner Nissan of Harrisburg responded

Hi Jacob, Thank you for the great 5-star review! We're glad to hear your oil change was completed quickly and that our team was helpful and respectful throughout your visit. We truly appreciate your feedback and look forward to seeing you again next time! Kind regards, Doug Smith Service Manager Faulkner Nissan Harrisburg 717-558-8220

November 23, 2025

Jake went above and beyond our expectations! He took the time to listen to our needs and wants, and worked toward helping us reach our goal, and getting just the right vehicle for us. His know More

by Dallas.tim57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Martim 5 stars, Julia Bergen
Nov 24, 2025 -

Faulkner Nissan of Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Faulkner Nissan, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2025

I choose Faulkner Nissan because people there are very nice, I am confident about their work as well. More

by My life story @19601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fleck, Ron Gilbert, Chad Bivens
Nov 19, 2025 -

Faulkner Nissan of Harrisburg responded

Thank you for the wonderful feedback and for choosing Faulkner Nissan! We’re glad to hear our team made a positive impression and that you feel confident in the work we do. We appreciate your business and look forward to seeing you again.

November 18, 2025

Joel at Faulkner Nissan Service is great to work with when I have my vehicle there for service! More

by Harry Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel H.
Nov 19, 2025 -

Faulkner Nissan of Harrisburg responded

Harry, thank you for the 5-star review! Joel truly appreciates the kind words, and we’re thrilled to hear he made your service experience a great one. We’re always here if you need anything!

November 14, 2025

Provide great servic we. Greeted right away and discussed the service visit. My Pathfinder was finished fast it didn't take long at all. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Nov 19, 2025 -

Faulkner Nissan of Harrisburg responded

Thank you for your positive feedback! We are delighted to hear that you had a great experience with our team. Providing efficient and friendly service is our top priority. We appreciate your business and look forward to seeing you again. #CustomerSatisfaction #FastService #HappyCustomers

November 09, 2025

I am only rating the Service Department as my car buying experience was horrible (I still purchased my new SUV)! However, I choose to focus on the positive. Joel in the service department is very transparen More

by Dr. Brandon T. Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Buchenauer
Nov 12, 2025 -

Faulkner Nissan of Harrisburg responded

Thank you so much, Dr. Carter, for your thoughtful and detailed review! We truly appreciate you taking the time to highlight your positive experiences with our Service Department and with Joel in particular. Your loyalty over the years and the trust you place in our team mean a great deal to us. We’re thrilled to hear that you enjoy the comfort and amenities in our waiting area and that your vehicle continues to perform beautifully after all those miles. We’ll be sure to share your kind words with Joel and the entire service team—they’ll be proud to know their dedication makes such a lasting impression. Thank you again for being part of the Faulkner Nissan family and for continuing to choose us for your service needs! Kind regards, Doug Smith Service Manager Faulkner Nissan Harrisburg 717-558-8220

November 04, 2025

Faulkner Nissan in Harrisburg, PA is the best. When it comes to sales, service and management you will get nothing but transparency, respect, kindness and professionalism !!! More

by Jose Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Nicholas Venesevich and all current service staff are great as well. , Amy Gable, George Danner
Nov 05, 2025 -

Faulkner Nissan of Harrisburg responded

Thank you for your kind words! Our team at Faulkner Nissan strives to provide top-notch sales, service, and management to all of our customers. It's always our goal to be transparent, respectful, and professional, and we appreciate you acknowledging our efforts. We look forward to seeing you again soon!

October 31, 2025

Went to dealer for a diagnostic because check engine light came on. They told me that my MAF sensor has a short in it & needed to be replaced. I already originally replaced the sensor less than a year a More

by Theguyjp23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bivens
Nov 02, 2025 -

Faulkner Nissan of Harrisburg responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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