Faulkner Nissan of Harrisburg
Harrisburg, PA
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excellent service Faulkner nissan is a great dealership to go to. All of the staff were so friendly. My sales associate was George D and he was awesome. George and his Faulkner nissan is a great dealership to go to. All of the staff were so friendly. My sales associate was George D and he was awesome. George and his staff did everything to get me my car. Highly recommended dealership! More
My first experience at Faulkner Nissan. I had no plans to stop at Faulkner Nissan yesterday. My daughter needed a car in a hurry because her Ford Escape died suddenly. I was on my way to ano I had no plans to stop at Faulkner Nissan yesterday. My daughter needed a car in a hurry because her Ford Escape died suddenly. I was on my way to another Faulkner dealership on Paxton Street and found myself in front of Faulkner Nissan. For some reason, my car made a left turn into Faulkner Nissan's car lot. It must have been Divine Intervention. We were immediately met by George Danner. My first thought was, "here we go again, another one of those salesmen with a high pressure sales pitch". I couldn't have been more wrong. George showed us one car after another. Trying to figure out exactly what my daughter wanted and how much she could afford, George showed us almost every car on his three page list of used vehicles. He also took us into the showroom and showed us all of the used vehicles in the entire Faulkner inventory. George is very customer oriented and he has nerves of steel. Being the professional person that he is, we were introduced to his sales manager, whose name I regretfully don't remember, and I apologize to him. George and the sales manager were talking and one of them mentioned a Pontiac Torrent which was just traded in. George took her to the back lot and my daughter found what she was looking for, finally. After crunching numbers, the Finance Associate came up with a loan that my daughter could afford. Again I regretfully don't remember his name. Our whole experience at Faulkner Nissan was a memorable one. I can't say enough about the staff and how professional and polite they are. Even the behind the scenes people who check the mechanical function of the vehicle, and the detailers who bring back pre-owned vehicles to showroom condition, are to be commended for their professionalism and commitment to customer satisfaction. I can't say enough about my first experience at Faulkner Nissan. Would I come back or recommend this facility to a friend or family member? Absolutely! I'd by crazy if I didn't. Thanks to all for turning a bad day into a good one. Faulkner Nissan has proven to me that good people still exist. More
Friendly Dealership and Service Center My mother and I have been coming to this dealership and service center for years now and every time we go in there we are greeted by all the friendly My mother and I have been coming to this dealership and service center for years now and every time we go in there we are greeted by all the friendly staff and we feel welcomed every visit. We have bought 3 cars from there thus far and have been treated well. Everyone goes beyond expectations and I honestly can't see myself going anywhere else! More
Excellent customer service The sales reps were awesome. They were great on the vehicle that I wanted and the price as well. The sales rep were very helpful The sales reps were awesome. They were great on the vehicle that I wanted and the price as well. The sales rep were very helpful More
Alone at the Top I recently purchased a new nissan maximea at faulkner, and just like the past purchases, I continue to receive top quality service from Jordan Smith I recently purchased a new nissan maximea at faulkner, and just like the past purchases, I continue to receive top quality service from Jordan Smith who sold me my car and was there through the entire process. Please note there are a host of other wonderful employees that have served me well in my many visits.If its service, advise or otherwise the have gone out of their way just for me. This is a dealership that stands alone at the top in quality performance, I applaud the entire staff, and thank you. Sincerely Bill....... More
Mr Corey bonacci What an outstanding cast of employees that help me on my last visit to Faulkner Nissan. Everyone went above and beyond to help me get my car inspecte What an outstanding cast of employees that help me on my last visit to Faulkner Nissan. Everyone went above and beyond to help me get my car inspected on a late day in the month. And I have to especially thank JORDAN who always and I mean always make me feel like his most important client. Thanks to all at Faulkner keep up the great work More
Simply the best! Great experience. No pressure or haggling. Jordan actually listened to me and what I was looking for. The other dealers I visited treated me like a nu Great experience. No pressure or haggling. Jordan actually listened to me and what I was looking for. The other dealers I visited treated me like a number. They didn't care. The Faulkner team cares and it shows. I will recommend everyone to them/Jordan!! More
This is the 2nd car I've purchased from Faulkner Nissan. The first time was the best car buying experience I've ever had. The chances are slim that lightning would strike twice. But amazingly, it di Nissan. The first time was the best car buying experience I've ever had. The chances are slim that lightning would strike twice. But amazingly, it did. My 2nd experience was even better than the first. Customer service is a dying art in our society today, but not at Faulkner Nissan. They provide exemplary service. I'm so impressed. I dealt directly with Bill Harral and Bryan Dougherty. These guys listen more than they talk. Their primary goal is to satisfy their customers. They don't do it by applying pressure. They do it by practicing active listening. They were selling me a relationship, not a car. I bought both. Not only did they align me with the car I wanted, they made it work for me financially. Actually, they came in less than what I asked for. Who does that? Bottom line ... they made me feel relevant and comfortable. They worked for me, not against me. You can't put a price on that value. The process was very smooth. Everything was awesome. Thank you Bryan, Bill and the Faulkner Nissan Team. I'll be back (for all of my service work too)! -Steve Zablo More
The sales team at Faulkner Nissan was excellent when purchasing our new car. After finding exactly the car we were looking for online, we called the phone number provided for internet sales. Bill Harr purchasing our new car. After finding exactly the car we were looking for online, we called the phone number provided for internet sales. Bill Harral in the internet sales department was friendly and after sharing what car we were interested in, he had our salesman Brian Dougherty call us within a few minutes. We were able to quickly work out most of the details over the phone with Brian and his manager Justin Squires. After reaching a verbal agreement about our new car, our family made the drive to Faulkner Nissan to complete the deal in person. We were very happy with the entire sales process from start to finish. Everyone we interacted with that evening were courteous and helpful. Thank you! More
No hassle sales. Worked with my family and I when the store was closed (ran late). Shows dedication!! There was no pressure once so ever. Keep up the great work. store was closed (ran late). Shows dedication!! There was no pressure once so ever. Keep up the great work. More