Faulkner Nissan of Harrisburg

Walked in to get estimate on my old car & walked out with a new car The combined customer service of Nissan team members is amazing. A person like me with no knowledge of car, got each steps explained in det a new car The combined customer service of Nissan team members is amazing. A person like me with no knowledge of car, got each steps explained in detail & with George Danner , I recommend him to anyone since he gives the customer enough time to explain everything in detail. 5/5 for his customer service. He has helped me with both the leasing & trade in. Thanks George🙏🙏😊Thanks goes to Jay & Neil for being so helpful as well🙏🙏 More

Commendation for George E Danner @ Faulkner Nissan Hbg, Pa . My relationship with George Danner began in 2016 and he’s always been very helpful courteous polite and exemplary and I really appreciate everyt Pa . My relationship with George Danner began in 2016 and he’s always been very helpful courteous polite and exemplary and I really appreciate everything that he has done to help me acquire oh my newly released rogue Nissan rogue sport so I would give him a rating of a plush thank you for the opportunity to present this review More

Faulkner Nissan worked to get my deal done. Answered my questions and worked with me even after the first vehicle didn’t work out to find one on their lay that was acceptable. Answered my questions and worked with me even after the first vehicle didn’t work out to find one on their lay that was acceptable. More

Initially reached out to the dealership via their website and was promptly paired with a sales person. We worked out a time to see the vehicle. When I arrived, the vehicle was inside and the sales person w and was promptly paired with a sales person. We worked out a time to see the vehicle. When I arrived, the vehicle was inside and the sales person was knowledgeable about the EV vehicle I was interested in and was also an EV owner himself. I was offered a test drive and then we easily negotiated the terms of the deal and I took delivery the next day. Very smooth process on the business side of signing papers, etc. More

Our 2017 Nissan Titan needed some very expensive repairs and we requested financial assistance from Nissan Consumer Affairs. Doug, the service manager, was instrumental in expediting the process and helping and we requested financial assistance from Nissan Consumer Affairs. Doug, the service manager, was instrumental in expediting the process and helping us receive the assistance we needed! Thank you Doug More

Service department never returned my messages. I own a 2018 Nissan NV 3500 van, the tail shaft seal blew out & had to have it towed. I called the dealer several times in 3 days & left several voice I own a 2018 Nissan NV 3500 van, the tail shaft seal blew out & had to have it towed. I called the dealer several times in 3 days & left several voicemails to have my van serviced. They never returned my call. I also sent the service department a email in case they had trouble with their phones, again no return email. I called Apple Nissan and they fit me in 2 days later & made the repair. Apple is farther away from my business but they were prompt. More

Faulkner Nissan has always treated me well and with respect. Just purchased my 4th Nissan here from Mike Richards. Mike knows his stuff and will help you out in any way he can. Definitely worth the tri respect. Just purchased my 4th Nissan here from Mike Richards. Mike knows his stuff and will help you out in any way he can. Definitely worth the trip. More

Amazing Sales & Amazing Car I bought my car, six months ago, a 2018 Nissan Kicks! It is the best car I have ever had. 1. It gets great gas mileage! 2. Plenty of cargo space! 3. O I bought my car, six months ago, a 2018 Nissan Kicks! It is the best car I have ever had. 1. It gets great gas mileage! 2. Plenty of cargo space! 3. Overall awesome vehicle! On top of that Angelo was not pushy! He gave me multiple days and never made me feel obligated to buy. Will most likely go there for my next car as well! More

Shady Non-Service!! I needed new tires to pass inspection. I have a Nissan, Saw Faulkner commercial, location was convenient, drove in. Purchased new tires (Yokohama's) I needed new tires to pass inspection. I have a Nissan, Saw Faulkner commercial, location was convenient, drove in. Purchased new tires (Yokohama's) from this joint on recommendation of the service department. Have driven less than 1500 miles and tires are dangerously slipping on wet roads when gradually accelerating from a stopped position. Went back to inquire what help Faulkner Nissan would provide to change these tires. First the service manager said I would only have to pay the difference for new tires and installation, I thought, great. I asked, what other brand of tire could I choose from, Rep conferred with manager again, came back and said, I would have to pay full price and installation for new tires. I repeated to ensure understanding, he said that's right. I left, came home, wrote a complaint to NissanUSA, Consumer Affairs. After talking with them, learned that Faulkner lied stating that they could not "duplicate the issue". The FACT is they NEVER attempted to "duplicate the issue". Why did they lie about this??? And, why did they change their resolution offer in our first conversation??. . . . . . . Very Shady!! More

sales great! Mike Richards is the absolute best!!! Very good at what he does! He goes above and beyond to help you and spends lots of time explaining the sales pro Mike Richards is the absolute best!!! Very good at what he does! He goes above and beyond to help you and spends lots of time explaining the sales process More