Faulkner Nissan of Harrisburg

Our 2017 Nissan Titan needed some very expensive repairs and we requested financial assistance from Nissan Consumer Affairs. Doug, the service manager, was instrumental in expediting the process and helping and we requested financial assistance from Nissan Consumer Affairs. Doug, the service manager, was instrumental in expediting the process and helping us receive the assistance we needed! Thank you Doug More

Service department never returned my messages. I own a 2018 Nissan NV 3500 van, the tail shaft seal blew out & had to have it towed. I called the dealer several times in 3 days & left several voice I own a 2018 Nissan NV 3500 van, the tail shaft seal blew out & had to have it towed. I called the dealer several times in 3 days & left several voicemails to have my van serviced. They never returned my call. I also sent the service department a email in case they had trouble with their phones, again no return email. I called Apple Nissan and they fit me in 2 days later & made the repair. Apple is farther away from my business but they were prompt. More

Faulkner Nissan has always treated me well and with respect. Just purchased my 4th Nissan here from Mike Richards. Mike knows his stuff and will help you out in any way he can. Definitely worth the tri respect. Just purchased my 4th Nissan here from Mike Richards. Mike knows his stuff and will help you out in any way he can. Definitely worth the trip. More

Amazing Sales & Amazing Car I bought my car, six months ago, a 2018 Nissan Kicks! It is the best car I have ever had. 1. It gets great gas mileage! 2. Plenty of cargo space! 3. O I bought my car, six months ago, a 2018 Nissan Kicks! It is the best car I have ever had. 1. It gets great gas mileage! 2. Plenty of cargo space! 3. Overall awesome vehicle! On top of that Angelo was not pushy! He gave me multiple days and never made me feel obligated to buy. Will most likely go there for my next car as well! More

Shady Non-Service!! I needed new tires to pass inspection. I have a Nissan, Saw Faulkner commercial, location was convenient, drove in. Purchased new tires (Yokohama's) I needed new tires to pass inspection. I have a Nissan, Saw Faulkner commercial, location was convenient, drove in. Purchased new tires (Yokohama's) from this joint on recommendation of the service department. Have driven less than 1500 miles and tires are dangerously slipping on wet roads when gradually accelerating from a stopped position. Went back to inquire what help Faulkner Nissan would provide to change these tires. First the service manager said I would only have to pay the difference for new tires and installation, I thought, great. I asked, what other brand of tire could I choose from, Rep conferred with manager again, came back and said, I would have to pay full price and installation for new tires. I repeated to ensure understanding, he said that's right. I left, came home, wrote a complaint to NissanUSA, Consumer Affairs. After talking with them, learned that Faulkner lied stating that they could not "duplicate the issue". The FACT is they NEVER attempted to "duplicate the issue". Why did they lie about this??? And, why did they change their resolution offer in our first conversation??. . . . . . . Very Shady!! More

sales great! Mike Richards is the absolute best!!! Very good at what he does! He goes above and beyond to help you and spends lots of time explaining the sales pro Mike Richards is the absolute best!!! Very good at what he does! He goes above and beyond to help you and spends lots of time explaining the sales process More

Holly is the best and nicest woman to deal with!! Bought a nissan rogue and love it. Holly is the best sales woman to deal with and wont go anywhere else!! Recommend her to anyone Bought a nissan rogue and love it. Holly is the best sales woman to deal with and wont go anywhere else!! Recommend her to anyone More

my experience when I was looking to trade for a Nissan rogue Mike Richards was my sales person and went above and beyond to help find the right vehicle. since then when I was looking to trade for a Nissan rogue Mike Richards was my sales person and went above and beyond to help find the right vehicle. since then Mike Richards has stayed in contact with me to ensure that i was Happy with my choice and checking on any other needs i may have. the service department has been outstanding also. my total experience was like none other More

Michael Richards is the best employee. Michael Richards is the best sales person ever to work at Nissan. He is patient and explains the process throughly and shows you everything you need Michael Richards is the best sales person ever to work at Nissan. He is patient and explains the process throughly and shows you everything you need to know about your vehicle. His smile lights up a room. He is a great asset to Nissan. More

Clone Charlie Miller We walked into Faulkner with a budget, a time frame and a vehicle in mind. We met Charlie Miller. He listened to us, and without any game playing, he We walked into Faulkner with a budget, a time frame and a vehicle in mind. We met Charlie Miller. He listened to us, and without any game playing, he met all of our needs. It wasn't a long drawn out process where he had to keep on "talking to the sales manager to see what we can do" Thirty years of buying car, and this was our best experience ever. Thank you Charlie. More