Faulkner Hyundai - Philadelphia

The intake person at the service center had zero personality. I had a free tire rotation coming to me but they never rotated my tires. I asked him why they didn’t rotate my tires. He said they only personality. I had a free tire rotation coming to me but they never rotated my tires. I asked him why they didn’t rotate my tires. He said they only do it if it’s necessary. That is total xx because tires should be rotated every 5000 thousand to 7500 miles. That is right in the owners manual. The facilities itself is nice and clean looking. I will never go back to Faulkner service Center. As far as the car dealership itself. I will never use them again due to my poor experience with them when I first purchased my car three years ago. The car itself I really like it a lot. More

I thought the staff was professional. The staff was very friendly and my vehicle was completely timely The staff was very friendly and my vehicle was completely timely More

From purchasing from salesman Barney Mc Fadden and finance guy - I think his name was Howard to this week for service - an oil change and inspection meeting service advisor Will Gray I have had nothi finance guy - I think his name was Howard to this week for service - an oil change and inspection meeting service advisor Will Gray I have had nothing but good experiences here My salesman was excellent to me and took the time After the purchase on another day and spent over an hour showing me all the features of my Elantra! This week the service advisor was extremely nice and empathetic when I didn't have an updated insurance card and noticed I was one month late on my inspection. Mr Gray took care of everything without making me feel like a forgetful old lady He made sure I got two updated insurance cards, too! Will definitely go back More

The guy at the service counter was nice & helpful. Service was completed on time. Ok! Service was completed on time. Ok! More

It was nice experience I liked how they took care of me. They also gave me a rental car They also gave me a rental car More

Faulkner Hyundai of Philadelphia not only has amazing staff to make sure you feel at home when you buy a car. But they also make sure you are taken care of when the time comes to have your car get checke staff to make sure you feel at home when you buy a car. But they also make sure you are taken care of when the time comes to have your car get checked up. I have only had pleasant interactions with everyone at this place. More

I bought my car there 5 years ago and the sales people are awesome. Barney was amazing, so sweet, so nice and really helped me get the best deal. I love my car and it's 5 years later and I've been servici are awesome. Barney was amazing, so sweet, so nice and really helped me get the best deal. I love my car and it's 5 years later and I've been servicing my car there ever since I bought it. They are very accommodating and get the job done right. Mike is amazing at helping you out with issues, from your warranty to the dealer to a rental car. 👍 More

Clean, new service area. Friendly & professional staff. Work was done quickly but wish they would finish the paperwork faster. That seems to be a system issue, not a personne Friendly & professional staff. Work was done quickly but wish they would finish the paperwork faster. That seems to be a system issue, not a personnel issue. More

Everyone was very nice and went above and beyond. . Thanks Hyundai Faulkner.. if I ever need services will be returning here.. . Thanks Hyundai Faulkner.. if I ever need services will be returning here.. More

When I took my car to the service area, they couldn’t find the appointment that I had set up for my oil change, This has happened quite a few times I bring my car to the service area. There have been tim find the appointment that I had set up for my oil change, This has happened quite a few times I bring my car to the service area. There have been times that I had to leave and create another appointment and not get my service done on the day that I was supposed to , because of all that confusion about having someone else’s name as owner. When they finally did find my car appointment, And not my name Which is Robert Bizik. I don’t even know the person’s Whose name was on it as owner there were only two owners for this car my wife, Eva Egner, and me Robert Bizik I hope in the future that this gets corrected. I Thank The person at the service area I can’t remember his name right now for taking the time to find the appointment and get my car service even though it took three hours for an oil change, because of this confusion with someone else’s name on my car. This has nothing to do with the guys in the service area. They did a xxxx of a great job, but I really need this to be corrected. I will take my car to another service company if this continues, I’ve always bought my car to Faulkner Hyundai because they take such good care of my car. So please get this corrected! More