Faulkner Hyundai - Philadelphia
Philadelphia, PA
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Courteous, attentive to my particular needs, & given the best deal possible . Also very patient with me during the decision making process best deal possible . Also very patient with me during the decision making process More
I went in for inspection and service on my 2023 sonata, and I had a few issues as it's a new car to me and I got all the issues resolved except one; that issue is the accumulation of water in my rear drive and I had a few issues as it's a new car to me and I got all the issues resolved except one; that issue is the accumulation of water in my rear driver's door, and I'm being told that when there's a water event, meaning car wash or rain, I should simply open the back door and release the water that has accumulated. This does not happen on any of the other doors, and I believe it's a factory defect, but they're not going to repair anything on this...can you say frustrating?! I had this in when it first occurred and I noticed it last year, and the salesman told me don't worry I have an 8 year corrosion warranty on the paint... yesterday the service manager told me I should have slapped him upside the head, and then he later said some nonsense about the frequency of how many times I open that door and it's effect on the seal. Sounds lame to me... I have nothing against the employees they were fantastic and did all the other things that needed done but I'm frustrated with the car so I guess you could say I'm an unhappy camper. More
I can't thank everyone enough for the service I re ecwived today,starting with the sales John,the service person who gave me the recommendation. The credit department. I will continue to have my ecwived today,starting with the sales John,the service person who gave me the recommendation. The credit department. I will continue to have my car serviced there. I have been dealing with Faulkner for 14 years. I highly recommend them. More
Great service! Polite personnel, quick intake and processing. Excrlellent communication. Overall, excellent experience for me. Polite personnel, quick intake and processing. Excrlellent communication. Overall, excellent experience for me. More