Faulkner Hyundai - Philadelphia
Philadelphia, PA
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I have been doing business with Hyundai Faulkner for many years. Everyone from the salesmen to the service dept. Never disappointed when I go there. Everyone is friendly and helpful especially Fred in the s years. Everyone from the salesmen to the service dept. Never disappointed when I go there. Everyone is friendly and helpful especially Fred in the sales department, and Steve in the service dept. Highly recommend! More
Always very helpful when you call with questions. And when you take the car in for service they are very knowledgeable about how long it will take to do the work. And when you take the car in for service they are very knowledgeable about how long it will take to do the work. More
Pothole blew my tire out in the middle of a Monday. Faulkner fit me in on the busiest day to get my tire replaced so I wouldn’t have to ride around on a donut. Faulkner fit me in on the busiest day to get my tire replaced so I wouldn’t have to ride around on a donut. More
Disgraceful! I scheduled an appt for a recall - and took a day off of work. I called 3 days before my appt to confirm AND specifically asked if the parts were I scheduled an appt for a recall - and took a day off of work. I called 3 days before my appt to confirm AND specifically asked if the parts were available. They said the parts were all good to go. When I arrived - they told me they didn’t have the parts. It seemed like everyone in that office knew the parts weren’t available. That was just the beginning. They treated me like crap from there - and never even started the oil change they were supposed to do. I took my car after several hours. A wasted day off Absolutely HORRIBLE customer service too! More
Steve my service rep was really nice & personable. Very friendly & knowledgeable. The other reps were not so much friendly. Didn’t even acknowledge me standing there waiting for assistance. He was Very friendly & knowledgeable. The other reps were not so much friendly. Didn’t even acknowledge me standing there waiting for assistance. He was the only pleasant person I came in contact with except the young man in parts I asked a question. More







