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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,315 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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Verified Customer
September 25, 2024
They took good care of me. Service was friendly and done on time. Nice place. Service was friendly and done on time. Nice place. More
by Kk
Employees Worked With
September 24, 2024
Every time I go in for service I have to fight for what they are charging or doing to my vehicle. Warranty work, oil changes, and most recently my wife’s tires. They say they price match and then they wil they are charging or doing to my vehicle. Warranty work, oil changes, and most recently my wife’s tires. They say they price match and then they will not. They were charging over 300% mark up on tires….. they were going to charge my wife $600 for just tires for $288 dollar tires, not including install. I will not recommend this dealership to anyone for service…. More
by SMA6541
September 24, 2024
The Team at Faulkner GMC is amazing. Their customer service is great and they understand the importance of getting the service completed quickly when customers are waiting. The waiting r Their customer service is great and they understand the importance of getting the service completed quickly when customers are waiting. The waiting room is comfortable and well appointed. More
by Shawn M.
Employees Worked With
September 23, 2024
Pleasant and timely service good communication -friendly staff-seemed to do a good assessment. Clean staff-seemed to do a good assessment. Clean More
by ktl623@verozon.
Employees Worked With
September 22, 2024
Leslie is great, friendly, sets realistic expectations, provides information clearly, seeks approval professionally, smiles, stays clam provides information clearly, seeks approval professionally, smiles, stays clam More
by JBCURRAN
Employees Worked With
September 21, 2024
My sales person was very nice and helpful. John took for a tour to see the trucks my company builds for your dealership. Great guy loved the personal interaction, and care. John took for a tour to see the trucks my company builds for your dealership. Great guy loved the personal interaction, and care. More
by derr.kurt
September 21, 2024
Starting from the beginning and being greeted by Leslie who always does a great job, to the technician who’s final job is to put the inspection stickers on straight….overall good job ! who always does a great job, to the technician who’s final job is to put the inspection stickers on straight….overall good job ! More
by NAPALOT
Employees Worked With
September 21, 2024
I was impressed with the service received and fitting my car in prior to warranty expiration. car in prior to warranty expiration. More
by Mjke1206
Employees Worked With
September 20, 2024
I had to follow up multiple times with the service team. They then called mid day to tell me a part was back ordered and that was that. They offered no alternatives, did not try to provide any help such a They then called mid day to tell me a part was back ordered and that was that. They offered no alternatives, did not try to provide any help such as giving parts number, and frankly seemed from the start to not want the job. I will not recommend them to anyone. More
by LOUISDELMONTE
Employees Worked With
