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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,315 Reviews
Call Service Center (610) 492-7109

1,315 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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September 29, 2024

I visited to check on a message to check on parking. So they did a thorough inspection and analysis. Super job!!! More

by CNORRIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Felcher
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Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, CNorris! We're always here to help if anything else comes up!

September 28, 2024

Took too long. Kept in delaying without providing good reasons. Will not go back to them More

by ADSFORRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 28, 2024

I have been using this dealership for purchasing cars and for service. They are very easy to work with and accommodate anything I need. More

by jeff1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Jeff! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 28, 2024

I walked in not having an appt for oil change and was handled immediately Rusty was excellent More

by WCLAYWARNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Wclaywarnick! Please let us know if we can do anything else to help!

September 28, 2024

They gave excellent service including good communication and helpful approach. I felt well taken care of. More

by erictheiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent C
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Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 27, 2024

She is our ‘go to’ person for repair service-great representative for Faulkner- so glad she is part of the team to keep our cars healthy. More

by BLUEFLUDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 26, 2024

Rusty is amazing. Rusty is my personal choice for my contact at gnc faulkner to take care of my car service. He always delivers & is part of the reason I come back. More

by LUKEJOSEPH04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks Luke, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 26, 2024

A pleasure to do Business with Hassle-free experience. Put my fifth vehicle there. Animal. Buy more there! More

by BUTCH.MAZUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
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Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 26, 2024

Stopped in for an oil change. In and out in reasonable time. Happy with their service. More

by becksella
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, becksella! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 26, 2024

The dealership was clean and service representatives were kind and helpful. Service was fast and the waiting area was comfortable and convenient More

by caldwell_0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks Caldwell, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

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