Faulkner Buick GMC West Chester, INC. - Service Center

The body shop and Dan Mc did an excellent job on repairing my Mustang's damaged rear bumper. Dan also went above and beyond expectations in taking care of communications with the insurance company repairing my Mustang's damaged rear bumper. Dan also went above and beyond expectations in taking care of communications with the insurance company and also getting me back and forth to home. Faulkner is highly recommended for body shop repairs on ANY model vehicle. More

For over 26 years we have purchased GMC vehicles and have had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers More

The service department at Faulkner is very knowledgeable and we trust their recommendations. There was an issue with the auto start/stop that was resolved that we didn’t inform them about. We moved an hour and we trust their recommendations. There was an issue with the auto start/stop that was resolved that we didn’t inform them about. We moved an hour away and have tried service at other Buick dealerships, but we drive back to West Chester because of the level of service and quality we have received in the past. More

TJ was helpful and professional. He was responsive to inquiries and did his best to make a tough time easier. I would recommend using this body shop for those with damages to their a He was responsive to inquiries and did his best to make a tough time easier. I would recommend using this body shop for those with damages to their automobiles. More

I haven’t had any work done at a dealer in years other than warranty work. I was very impressed with my service writer Vincent than warranty work. I was very impressed with my service writer Vincent More

Always a pleasure to work with Brett Paden & John Simonelli. Makes for a very smooth transaction Simonelli. Makes for a very smooth transaction More

Great employees and service! Definitely would use them again if need arises! Our car looks great! Definitely would use them again if need arises! Our car looks great! More

This is my 2nd or 3rd time that l have used this dealership! Overall I'm very happy with the service department especially the mechanic who worked on my truck. I'm hoping to have some bodywork done dealership! Overall I'm very happy with the service department especially the mechanic who worked on my truck. I'm hoping to have some bodywork done in the near future once l get a quote for the work. I would recommend this dealership to anyone who looking to purchase a new vehicle or have service performed. More

Leslie Hurst was efficient and helpful. The parts department found the part I needed right away and they got my car back on the road quickly. The parts department found the part I needed right away and they got my car back on the road quickly. More