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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,315 Reviews
Call Service Center (610) 492-7109

1,315 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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October 07, 2024

Leslie In service is the best. I’ve said all I have to say what more do you wNt More

by ETEENNYSON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, please let us know if we can do anything else to help!

October 06, 2024

Helpful, knowledgeable and friendly . Paperwork ready and explained each paper signed. Great service and price More

by TGNMAN
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kovack
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Oct 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 05, 2024

Faulkner scheduled my vehicle for repairs the nest day after I called. The repair was done quickly and professionally. The problem was solved and everything is back to normal. Good service from Vincent More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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Oct 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 05, 2024

Everything explained, all of my questions answered. Everyone was kind, great service.. I was pleased. More

by FATIMAINC301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 04, 2024

I have been completely satisied with the service I receive from Faulkner Buick GMC and Leslie. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks Daniel, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 04, 2024

Great service, Leslie Hurst was great & explained every thing to me that was going on with my vehicle. More

by jlew1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 03, 2024

Always very receptive to my needs. Service reps are very friendly & thorough. Thank you for asking More

by LABG325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget his name
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Oct 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 02, 2024

Had appointment at 7:30am. First customer in. Others done before me, waited 2 1/2 hours for oil change and inspection. More

by jware1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2024

Great service and communication for my repair. Very accommodating with my needs to get to and from the dealership. More

by Lovemysilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent cavelcante
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Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Hi Lovemysilverado, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

October 01, 2024

Nice people, clean, knowledgeable, helpful. Love the fact that it provides transportation while vehicle is being serviced. More

by MARTHASIMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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