Faulkner Buick GMC West Chester, INC. - Service Center

This was my 1st visit to Faulkner service dept. for my 2017 GMC Sierra. Russ the service advisor was professional and knowledgeable. I was kept informed of every step of my service. I really apprec for my 2017 GMC Sierra. Russ the service advisor was professional and knowledgeable. I was kept informed of every step of my service. I really appreciated text updates with video of my repairs. I also requested the cost of future repairs that are required to keep my truck in top running condition. The service technician was very helpful keeping me updated exactly what was being done. I have found my new happy place to get my truck serviced. I was very satisfied with every step of my truck repair. The next time I require service l will definitely ask for Russ and the mechanic that worked on my truck. They both knock it out of the park! Sincerely, Chris P.Sulpizio More

They did a good job. I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your service in the past. More

Made an appointment to have an alignment done and the air-conditioning checked they took the car in right away, A few hours later, they called back said everything was fixed. We picked it up the same day air-conditioning checked they took the car in right away, A few hours later, they called back said everything was fixed. We picked it up the same day very pleased with everything. More

Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service dealership. Would recommend this dealership for buying and service More

Thank you for your service and support. Everything went very well and not a long wait time. Thank you Vincent! Everything went very well and not a long wait time. Thank you Vincent! More

Leslie and the team did an outstanding job. She brought to my attention that I had to recalls on the vehicle which they fixed and did an awesome job. Faulkner should be very proud to have indiv She brought to my attention that I had to recalls on the vehicle which they fixed and did an awesome job. Faulkner should be very proud to have individuals like this working for them. More

Rusty was very clear in explaining the diagnostic plan and what steps they would do to check out my car. When they found no issue they didn’t even charge me! Very trustworthy shop! and what steps they would do to check out my car. When they found no issue they didn’t even charge me! Very trustworthy shop! More

They did what they said they would do when they said they would do it. would do it. More

They were very professional and work was done fast and everything was great! Cashier was very friendly! everything was great! Cashier was very friendly! More

Leslie is the Best. Give her a raise and name a new car after her Give her a raise and name a new car after her More