Faulkner Buick GMC West Chester, INC. - Service Center

The dealership made it easy to schedule and got my truck sorted out quickly with no issues. They handled my needs efficiently and professionally. Rusty did a good job explaining the repair process and what sorted out quickly with no issues. They handled my needs efficiently and professionally. Rusty did a good job explaining the repair process and what was covered under warranty. More

Service was fine but the girl that scheduled my appointment put me down as a drop-off. I wasn't asked. I always wait while service is being performed. Vince got me in and out quickly despite her appointment put me down as a drop-off. I wasn't asked. I always wait while service is being performed. Vince got me in and out quickly despite her mistake. I will make sure I tell her that I'm waiting the next time. More

Someone lost my wheel lock key Amazing though they could put new tires on my truck With a spare lock key they found in the shop could put new tires on my truck With a spare lock key they found in the shop More

Second time working with Vincent. He is great to deal with and provides honest prompt service. I had honestly gone else where for service but came back due to an issue under warrant He is great to deal with and provides honest prompt service. I had honestly gone else where for service but came back due to an issue under warranty. Vin was so easy to work with I returned to Faulkner. More

Very professional and honest. They told me exactly what needed to be done. Thank you. They told me exactly what needed to be done. Thank you. More

Your service rep, Vincent, provided me with excellent service. He was knowledgeable, articulate, and friendly. service. He was knowledgeable, articulate, and friendly. More

Faulkner is always a pleasure to visit for buying or service. Vince was excellent in taking care of my appointment. service. Vince was excellent in taking care of my appointment. More

Vince my contact in the service department is always so nice and very helpful! I greatly appreciate his help! If I leave a voicemail, he always returns my call right away and he will call to provide me wi nice and very helpful! I greatly appreciate his help! If I leave a voicemail, he always returns my call right away and he will call to provide me with all updates. Everyone at this service location has been great to work with! More

Vince was great, he got my vehicle asap to get repaired. He communicated what was going on which is greatly appreciated. He communicated what was going on which is greatly appreciated. More

I have always trusted the suggestions that the service department has made over the years. When we moved further away, we tried other dealerships, but they could not match the expertise and customer servi department has made over the years. When we moved further away, we tried other dealerships, but they could not match the expertise and customer service at Faulkner West Chester. We will gladly drive back for any service and maintenance needs! More