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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,322 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 14, 2023
I'm dealing with competent, professionals. I feel a sense of trust with everyone I encounter in the car of my vehicle. I feel a sense of trust with everyone I encounter in the car of my vehicle. More
by JEANE.HARRIS
Verified Customer
October 13, 2023
Excellent service. Friendly personnel. Thorough technician. Vehicle check out for the multipoint inspection is very helpfull Friendly personnel. Thorough technician. Vehicle check out for the multipoint inspection is very helpfull More
by WHN8
October 13, 2023
Great customer service. Awesome clean waiting area with snack machines and free coffee and tea Awesome clean waiting area with snack machines and free coffee and tea More
by DONALD.YONKUNAS
Employees Worked With
October 13, 2023
Very happy I choose to purchase my car there. It's been a great experience with everyone and service! It's been a great experience with everyone and service! More
by KCONSTANTINE
October 13, 2023
I like your convenience of getting a service appointment. I like the caring attitude when I bring my car in for service. And I like the experience of your teams follow through. I like the caring attitude when I bring my car in for service. And I like the experience of your teams follow through. More
by FRED.WOOD
Employees Worked With
October 13, 2023
Requested service was completed, no complaints on that. What I do find rather ridiculous is a $850 estimate to diagnose why the sun shade stops working. There are thousands of cars with sun roofs. Why is t What I do find rather ridiculous is a $850 estimate to diagnose why the sun shade stops working. There are thousands of cars with sun roofs. Why is this so difficult with GMC? My complaint is with GMC practices not the technician. More
by GRAVELY1234
Employees Worked With
October 12, 2023
They have addressed all of concerns and got all problems solved I was able to get in the next day to get my concerns solved solved I was able to get in the next day to get my concerns solved More
by Jshannon700 john
Employees Worked With
October 12, 2023
The team at Faulkner took great care of both my Sierra 1500 and me. Thanks! 1500 and me. Thanks! More
by Rick B
Employees Worked With
October 12, 2023
My service rep Leslie is outstanding! Leslie is one of the main reasons I purchased my new truck from Faulkner. The service department is also very well run. Leslie is one of the main reasons I purchased my new truck from Faulkner. The service department is also very well run. More
by STEVE@TRIADINC.NET
October 12, 2023
Thank you for another fantastic service visit. I had new tires and an alignment done, and it all went very well. Rusty my service advisor is both professional and personable! I will be back! I had new tires and an alignment done, and it all went very well. Rusty my service advisor is both professional and personable! I will be back! More
by DEXTER.VOLPE
Employees Worked With
