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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,322 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 17, 2023
It was amazing service and communication. The way I was able to get my company car back in quick fashion was very professional The way I was able to get my company car back in quick fashion was very professional More
by alex13989
Verified CustomerEmployees Worked With
October 17, 2023
Truck broke down again today 10-17-23. 3024942709.5 time in two months The truck is a lemon. I had problems with it from the time I got it off the show room floor. 3024942709.5 time in two months The truck is a lemon. I had problems with it from the time I got it off the show room floor. More
by darrylhandy1210
Employees Worked With
October 17, 2023
Very comfortable and nice place to sit and wait for service thank you.Luis was ver pleasant service thank you.Luis was ver pleasant More
by LMF050163
Employees Worked With
October 16, 2023
I was pretty unhappy and frustrated with a leaking rear window in my out-of-warranty 2020 Sierra pickup. Once I made my frustration known, I was directed to Service Manager Bernie Gunn. Bernie went above a window in my out-of-warranty 2020 Sierra pickup. Once I made my frustration known, I was directed to Service Manager Bernie Gunn. Bernie went above and beyond in getting the problem resolved, when he didn't really have to. He is a real asset to Faulkner. Thanks! More
by jec2669
October 15, 2023
Communication skills are excellent-they actually listen to my concerns and document everything! They treat me as though I actually have some knowledge and not just a little old lady! to my concerns and document everything! They treat me as though I actually have some knowledge and not just a little old lady! More
by MSTAR1026
October 15, 2023
Good service friendly and considerate took good care of me service was in the time frame me service was in the time frame More
by Rybak2006
October 15, 2023
They uplift charge more than MSRP for parts compared to other dealers but their mechanics are good. other dealers but their mechanics are good. More
by miller19063
October 14, 2023
They care about you and your vehicle a lot. Very good people and knowledgeable staff. Very good people and knowledgeable staff. More
by Md127223
October 14, 2023
Timely, professional service. Luis is always helpful. Easy in and out. Will be back again Luis is always helpful. Easy in and out. Will be back again More
by JBCURRAN
Employees Worked With
October 14, 2023
My experience with Faulkner has been very pleasant. I love my Sierra and would purchase another when the time comes. I love my Sierra and would purchase another when the time comes. More
by RBMILLER1355
