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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,322 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 25, 2023
Luis kept me informed in diagnosing of vehicle. Car was ready when he said it would be. Car was ready when he said it would be. More
by deawl45
Verified CustomerEmployees Worked With
October 25, 2023
We are long time customers and have always been satisfied with Faulkner service which is our reason for driving the hour from Delaware to West Chester. Thank you with Faulkner service which is our reason for driving the hour from Delaware to West Chester. Thank you More
by CRCARISCH
October 25, 2023
Friendly staff, clean waiting area with amenities for guests such as water and coffee, comfortable waiting area. Staff is professional and respectful. guests such as water and coffee, comfortable waiting area. Staff is professional and respectful. More
by JOSHATLASMAY
Employees Worked With
October 25, 2023
Both sales and service have provided good response to my needs and questions. Follow-up and communication related to appointments is very good. needs and questions. Follow-up and communication related to appointments is very good. More
by mphillips93
October 25, 2023
As always Perry gets us what we need! Perry is everything you want in a person who’s taking care of sales for you, I can’t call him a salesman lol. Perry is honest and never pushy, he wor Perry is everything you want in a person who’s taking care of sales for you, I can’t call him a salesman lol. Perry is honest and never pushy, he works hard to try to make sure you get as much as you want in your price range, and overall seems to have his clients best interest at heart. I’ve been leasing cars from Faulkner West Chester since 2016, and I haven’t had a bad experience ever! Even the manager John has been there since the beginning of my relationship with the dealership, and going back 3 years apart almost each time I don’t expect to be remembered, but he always seems too. We always get a warm smile and a genuine check-in on life (as we both have twin sons and 3 boys all together), which is such an amazing feeling to get each time. I’ll continue to go back over and over again, and I hope that if you’re reading this review you decide to go give them a visit also. Oh and leave with your next car too lol! **Same as my goggle review** More
by OPIGIRL
October 24, 2023
Nice service writer, took the time to explain everything. Quick service and prompt, good job. Quick service and prompt, good job. More
by LESLIEDAKKO
October 24, 2023
Leslie is always helpful all of service dept is helpful. You are treated the same even if your car was not purchased at Faulkner. You are treated the same even if your car was not purchased at Faulkner. More
by BMURREY
October 24, 2023
Mike did a great job fitting me in for an inspection. Positive experience like always. Positive experience like always. More
by jware0
Employees Worked With
October 24, 2023
Taking my vehicle to Faulkner is always a pleasant experience. Everyone is knowledgeable and helpful. experience. Everyone is knowledgeable and helpful. More
by KAITLINBRINKER
Employees Worked With
October 23, 2023
Great customer service, couteous, recommendations of services needed, clean waiting area and seem to appreciate their customer's business. services needed, clean waiting area and seem to appreciate their customer's business. More
by Marcus
