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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,315 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 19, 2024
While the staff are friendly, and service tends to be swift, I am always overcharged at this place. I’ve been told that I need repairs which aren’t necessary. I’m led to believe that this location takes swift, I am always overcharged at this place. I’ve been told that I need repairs which aren’t necessary. I’m led to believe that this location takes advantage of their customers. More
by JP
Verified CustomerEmployees Worked With
October 19, 2024
Excellent service. Knowledgeable service representatives and mechanic. Clearly explained the needed repairs for my old vehicle. Knowledgeable service representatives and mechanic. Clearly explained the needed repairs for my old vehicle. More
by FCELLINI
Employees Worked With
October 18, 2024
Always friendly and accommodating. Any additional service needed you are called. Service technicians keep your car clean. Any additional service needed you are called. Service technicians keep your car clean. More
by BMURREY
October 18, 2024
Did a great job with repairs to my car in a timely fashion. Very pleased fashion. Very pleased More
by carolkealey
Employees Worked With
October 18, 2024
I've had some very bad experience's at this dealership in the past with service and selling me items I did NOT need for the repair.. I only use this location because of Leslie Hurst. She is such a wonderful the past with service and selling me items I did NOT need for the repair.. I only use this location because of Leslie Hurst. She is such a wonderful person to work with, honest and trustworthy More
by ajs81959
Employees Worked With
October 14, 2024
Advisor very prompt and courteous. Facility very clean, all personnel knowledgeable. Only 1 question could not answer-when is GMC Corporate take care of the 2017 Yukon XL Denali transm Facility very clean, all personnel knowledgeable. Only 1 question could not answer-when is GMC Corporate take care of the 2017 Yukon XL Denali transmission issue—Class Action Suit has been filed, but those of us who have these issues are left to wonder if GMC is going to do right thing. Have always owned Denali, if these issues are not addressed by GMC—why buy anymore More
by bdodge1222
Employees Worked With
October 13, 2024
Fast and helpful. Always prompt and clear about what needs to be done and why. Always prompt and clear about what needs to be done and why. More
by Gkeosayian
Employees Worked With
October 12, 2024
Professional, welcoming atmosphere with prompt and expert service. Thank you for helping me feeling valued. service. Thank you for helping me feeling valued. More
by SUDIE03
October 12, 2024
Called me said my truck was finished when I showed up it was still not running correctly took a whole week for them to fix it after wasting my time was still not running correctly took a whole week for them to fix it after wasting my time More
by charlie24
