Faulkner Buick GMC West Chester, INC. - Service Center

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust and loyalty! We’re thrilled to have earned your repeat business, and we’re honored to be recognized for our customer service. We look forward to serving you again in the future!

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that Leslie provided such thoughtful and customer-focused service. Helping you understand and prioritize your Yukon’s maintenance is exactly the kind of care we strive for. We'll be sure to pass along your feedback to Leslie—she'll be glad to hear it. We appreciate your trust and look forward to seeing you again!

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great compliment! We couldn’t agree more—Vince is a true asset to our team. We’re lucky to have him, and we’re glad you had such a positive experience. We’ll be sure to share your kind words with him!

Faulkner Buick GMC West Chester, INC. responded

Thanks so much for the great review, Mike! We're thrilled to hear the body shop exceeded your expectations and got the job done quicker than promised. We appreciate your kind words and look forward to helping you again in the future if you ever need us!

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We're glad to hear that our staff was friendly and able to answer all your questions. We appreciate your patience with the longer wait time and are happy to know you're satisfied with the work done on your car. If you need anything in the future, we're always here to help!

Allison responded

They couldn't fix my car so they traded it in for a new car. I couldn't be happier. Thank you! Allison

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Allison! We’re so glad to hear that the trade-in process worked out and that you’re happy with your new car. If you need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with us. Leslie truly goes above and beyond for our customers, and it's wonderful to know that her efforts made a positive impact. We appreciate your feedback and look forward to serving you again in the future!

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the amazing review! We're thrilled to hear that Adam and Justin made such a positive impact on your experience. It’s wonderful that they were able to assist you with both the car and the financial process. Enjoy your new Terrain, and if you need anything else, don’t hesitate to reach out!

Faulkner Buick GMC West Chester, INC. responded

Thank you, Paul! We’re glad to hear you had a positive experience and that you felt well-informed throughout the process. Providing attentive and responsive service is always our goal, and we appreciate you taking the time to share your feedback!

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your concerns. We understand your frustration and appreciate you taking the time to provide this feedback. While we’re glad to hear there were no issues with the dealership experience, we recognize how important it is for recalls to fully address safety concerns. If you have any lingering doubts or questions about the recall or how it affects your vehicle’s performance, we’d be more than happy to discuss it further. Your safety and peace of mind are our top priorities.