Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,321 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Sort by
Verified Customer
November 28, 2023
Prepared and on time. Efficient and very knowledgeable!! No pressure tactics and always had a comparison for you to choose from. Efficient and very knowledgeable!! No pressure tactics and always had a comparison for you to choose from. More
by DWHITGOALL
Employees Worked With
Bret Palen
November 26, 2023
I was very pleased with Leslie and the entire service experience. Leslie was very courteous and kept me updated throughout the process. my vehicle was ready when promised. experience. Leslie was very courteous and kept me updated throughout the process. my vehicle was ready when promised. More
by ROBERT.1.DELMORO
November 26, 2023
I am always accommodated with a quick appointment, excellent service and professional advice from the advisor, Leslie. excellent service and professional advice from the advisor, Leslie. More
by JPARRISHNYC
Employees Worked With
November 26, 2023
With Leslie as my customer service representative, it's always a great experience! I know my vehicle is being taken care of properly and professionally! always a great experience! I know my vehicle is being taken care of properly and professionally! More
by Dougc210
November 25, 2023
Friendly customer service and a friendly service department. They were able to work me into their schedule and get my vehicle done in a mannerly time. department. They were able to work me into their schedule and get my vehicle done in a mannerly time. More
by KETHMAC032682
Employees Worked With
November 25, 2023
I brought my suv in to have my rear hatch module programmed and when I got back in my car it smelled of oil from the mechanic who was in my car. There was greasy finger prints on my steering wheel a programmed and when I got back in my car it smelled of oil from the mechanic who was in my car. There was greasy finger prints on my steering wheel and on my console. The service department was great, however, the mechanics should be made to wear gloves and put seat and floor protectors in the cars. More
by sjjenkins86
Employees Worked With
November 25, 2023
Leslie was very friendly and professional and explain everything to me what was going on with my car. I liked dealing with her and hopefully I'll get her again next time. everything to me what was going on with my car. I liked dealing with her and hopefully I'll get her again next time. More
by KARENPATRICK17
November 24, 2023
Rusty is always prompt, honest and delivers in a timely manner. Have used them for over 10 years on a variety of vehicles. manner. Have used them for over 10 years on a variety of vehicles. More
by mclymer
November 23, 2023
Great nice wonderful super timely fort night car truck happy thanksgiving turkey potato brake oil happy thanksgiving turkey potato brake oil More
by JSUTER
Employees Worked With
